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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4711 reviews 70%
4 star 1362 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 227 reviews 3%
Review Us
Marguarette C.
4 out of 5
1/12/2026
The uals! No commeny
Erline J.
5 out of 5
1/12/2026
Great service my rep was knowledgeable and helpful. Great job JM :-)
Susan K.
5 out of 5
1/12/2026
Daniel was wonderful
Olga A.
5 out of 5
1/12/2026
He explained the entire process the mechanic would follow with the car. He was also highly knowledgeable and answered my questions promptly. I would be delighted to work with him again in the future.
Antonetta M.
3 out of 5
1/11/2026
We took car into garage for a recall on the door handles on model but they were unable to complete work as we have to wait for them to receive the parts
Angeline W.
5 out of 5
1/11/2026
Maico was great he was very informative and very helpful with my questions.
Gerard V.
5 out of 5
1/11/2026
Excellent service as usual. Thank you.
Dorothy P.
5 out of 5
1/11/2026
Michael Juan was terrific. Everything thing went very well. We were very pleased. Our car was returned sparkling clean as well. We love JM Lexus.
Simeon K.
4 out of 5
1/11/2026
It was nice and mark really did make me feel comfortable.
Carolyn A.
5 out of 5
1/11/2026
Addressed all my needs in a kind and professional manner.
Kristina D.
4 out of 5
1/11/2026
Excellent service! I was in a rush and he made sure it was completed on time.
Doris S.
5 out of 5
1/11/2026
Very satisfied
Virginia B.
5 out of 5
1/10/2026
No comments so far so good and thanks.
John P.
4 out of 5
1/10/2026
Service took a total of over 5 hours vs the estimate of 2 1/2 hours. If it wasn’t for Wendy keeping me informed on a consistent basis I would have left and never come back. She is the best and will always request her for all future service appointments.
Cynthia C.
5 out of 5
1/10/2026
He was very accommodating and a pleasure to work with!
Martha B.
5 out of 5
1/10/2026
As always John Nahar is an exceptional professional
Marc G.
4 out of 5
1/10/2026
Joe is the best!. He makes sure that all service to be provided is both necessary and properly performed in order to keep my vehicle running well and safe. He noted that I needed two tires, and make sure that they were installed promptly, so that I had minimal wait time.He is courteous and efficient, and an asset to Lexus
Barbara R.
5 out of 5
1/10/2026
John was very efficient, courtious, and knowledgeable. Very helpful.
Ruth W.
4 out of 5
1/10/2026
Next time it would be nice if my radio station isn’t changed
Paul M.
5 out of 5
1/10/2026
Job well done

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