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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4902 reviews 70%
4 star 1424 reviews 20%
3 star 147 reviews 2%
2 star 257 reviews 4%
1 star 240 reviews 3%
Review Us
Nadia M.
5 out of 5
7/18/2026
The service was exceptional. Thank you Danel!
Amporn O.
4 out of 5
7/18/2026
It was very present visit at JM Lexus to pick up my extra key from my vehicle this afternoon. Thank you, MJ. Amp ortu.
Jodi L.
5 out of 5
7/17/2026
Justin was awesome. The experience was effortless.
Angela S.
5 out of 5
7/17/2026
Justin was helpful and great to work with.
Susan P.
5 out of 5
7/17/2026
Maico William was absolutely Awesome I so appreciated his professionalism and patience. I Love JM Lexus My car looks gorgeous ???? Susan P
Danielle R.
5 out of 5
7/17/2026
Shedrick Anderson is amazing, professional and very efficient. Great customer service.
Justin R.
5 out of 5
7/17/2026
Always great experience
Markeysha D.
5 out of 5
7/17/2026
Thank you so much to John, he was so sweet and understanding. I recommend him to everyone!
Isabel W.
5 out of 5
7/17/2026
First experience with the service team and was very pleased. If all members are as professional as John Nahar I look forward to any future appointments
Monica R.
5 out of 5
7/17/2026
Great service. Thanks Leo for all you do. Much appreciated!!!
Kuleena K.
4 out of 5
7/17/2026
He is the best…
Wilfredo M.
5 out of 5
7/16/2026
Great service , very detailed . She was awesome . Good communication
Barbara M.
5 out of 5
7/16/2026
Shedrick does an outstanding job. I have recommended him to friends.
Mark F.
5 out of 5
7/16/2026
John Nahar is very knowledgeable and did an excellent job. Thank you.
Robert F.
5 out of 5
7/16/2026
John Nahar is a ‘valuable asset’ to your company. Robert F
David C.
4 out of 5
7/16/2026
Shedrick has been my automobile service agent for years going back to Al Hendrickson Toyota. When Shedrick moved to JM Lexus, I moved service on my vehicles there as well. You can definitely say Shedrick is the reason I own a Lexus NX 350 today.
Jacqueline D.
4 out of 5
7/16/2026
Service is wonderful
Chaudhury P.
4 out of 5
7/15/2026
He did the service with a smile, knew what he was saying, gave me a print out of exactly what I needed to get done.
David S.
5 out of 5
7/15/2026
Wendy is by far the Best service advisor you have.
Marsha C.
5 out of 5
7/15/2026
Joe is terrific! He is professional and friendly and explains everything about the maintenance service to me. I feel I am in good hands.

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