Delilah was very knowledgeable, patient, kind and accommodating. JM Lexus is the best and all the people that work outside are great, thanks to all.
Daniel is always a pleasure to work with.
great customer service from sam
Justin was great it just took a little too long in the shop. Twice as long as the estimated time
MJ is by far the best service advisor I’ve had.
I am waiting for what my car need next. Please send to me. One day after I had my car tire tore when was driving. Thank God, I was driving slow , because I was leaving my condominium. If I was warning properly, that tired was bad, I will look immediately for new tire.
I asked front desk lady about the copy of diagnostic/ what I have to do next, she said he will send me by text, never get.
Thanks to John my service advisor taking care of me and my GX and actually everyone been nice from the reception to the sweet ladies at the rental car section.
Great service as expected.. been a customer for 19 years.
Peter Armstrong was absolutely excellent, we are so grateful for the job he did for us and how easy he made everything for our family!!
We are so happy to have a Lexus again, with the kind of superior service that exceeds all expectations.
Thank you so much!!
Daniel was excellent. Thank you for your efficiency.
They did a great services i really appreciate the support from Juan Obando for the car.And looking forward to JM Lexus.
Your Welcome!
Joe is a phenomenal,exceptional employee. He goes way beyond his job duties. Impeccable mannerisms and excellent people skills. He's attentive, caring and listen to what your saying. He paids attention to your concern and gives you constructive advice. He truly is a asset to JM Lexus. Joe gives you great service with a genuine smile.
Luis Sierra did a great job. He explained in detail the work that was done. He was very professional.
Chaotic. Organized chaos? Took 2 hours. I waited 10 minutes as directed by John only to find my car was completed and parked. I finally got my keys and left. John did his job, the coordination with others fell below expectations. I’ll give this place another chance when I need service again.
Chauncey was very polite, took great care of my car’s service. Thank you
I was disappointed that Peter left work for the day without telling me or following up He had my phone number and could have called or texted
Megan was very helpful in locating my vehicle and making sure I went on my way
Social