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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4902 reviews 70%
4 star 1424 reviews 20%
3 star 147 reviews 2%
2 star 257 reviews 4%
1 star 240 reviews 3%
Review Us
Allison C.
5 out of 5
7/13/2026
Luis explained the repairs clearly and kept me updated during my visit. He is very efficient and knowledgeable! He is always professional and respectful. I will continue to use Luis for my future visits to JM Lexus. Allison C
Leighton W.
3 out of 5
7/13/2026
Was pleasantly surprised when I realized that my key was able to open my trunk. (The simple things ????)
Lashay M.
4 out of 5
7/13/2026
Delilah took me in at the last minute, right before closing. She was patient, worked quickly, and had me out in no time. Thank you so much, Delilah! I really appreciate your excellent service.
Brooke M.
4 out of 5
7/13/2026
Awesome Service!
Wendy R.
1 out of 5
7/13/2026
We made an appointment on line for the complmentary 5,000 mile checkup .When we checked in with the representative she told us that it was a marketing mistake and we would be charged $179.
Neuza D.
5 out of 5
7/13/2026
Very professional! Thank you for your service
John B.
5 out of 5
7/13/2026
John made the process seamless. He kept me updated with the progress of the service.
Saw Luke.
4 out of 5
7/13/2026
MJ went above and beyond.
Shelly R.
4 out of 5
7/13/2026
I drive one hour for service because Shedrick is the best!!
Monja H.
5 out of 5
7/13/2026
Peter Armstrong is truly wonderful, amazing & very professional & efficient! 5 STARS to him & this outstanding LEXUS Dealership in Margate, Florida!
Linda G.
5 out of 5
7/12/2026
Adrian was lovely to work with. Very friendly. Car was ready earlier than expected. A very positive experience.
Sweethearts Care.
5 out of 5
7/12/2026
Great! Service and attention were great!
Michael K.
1 out of 5
7/12/2026
I just checked my oil level and it appears that the technician overfilled the engine oil by over a quart
Sandra J.
5 out of 5
7/12/2026
He’s the Best
Jack H.
1 out of 5
7/12/2026
They forgot to reset my maintenance notice for oil change and filter now I have to drive from Miami back to Margate to correct this problem
Gail C.
4 out of 5
7/12/2026
Turnaround was faster than expected. Great service. Also since I did not take the loaner I was shocked and delighted to see that you topped off my gas tank as a result.
Kenneth M.
3 out of 5
7/12/2026
My dashboard is melting away.
Donna N.
5 out of 5
7/11/2026
Justin was professional, courteous and informative.
Luis S.
3 out of 5
7/11/2026
Tire had a nail got my vehicle fixed within an hour. Amazing
Fation R.
4 out of 5
7/11/2026
MJ was very professional,apart letting me know the time would take ,he went beyond expectations.Thank you

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