Maico Williams did an excellent job!
I called JM Lexus several times to inquire about my replacement part. My vehicle was serviced on May 17, 2026. I find it hard to believe that it takes over two weeks to get a part. I finally called and spoke to a very nice lady in the service department on May 31, 2026. On June 1, 2026 I received a phone call from that nice lady advising me that my part is in. I never heard from Chauncey and I am not satisfied with him.
Good experience every time
Thanks for awesome customer service!!!!!
Having Xavier hand me the key so I could take off as opposed to waiting for my car to be brought up I really appreciated and look forward to that next time.
By the way the crew that was working in the am 9:30 as I pulled in were all really nice and professional.
Thank you for the great service Xavier and his tech.
David G
Great job, wish the wait time was less.
I continue to receive excellent service from Tahari my salesman. He is personally, highly professional and very efficient.
Nit ready to trade my vehicle just yet
Go back to traditional JM service model. Noticed change at sales as well. Just not feeling past good vibes. Justin was great as usual.
Maico provided quick and efficient service and I was very satisfied.
Justin was great and very accommodating to my emergency service needs.
Great communication and great service. Thank you Shedrick
Very professional, friendly and accommodating. He was timely in his communication
Joe was excellent to work with. He is pleasant, knowledgeable, and really worked to accommodate our needs. We got there an hour before our appointment, and he fit us in and had our car ready in an hour. He truly is an overall nice guy.
Joe gave me excellent service and is very professional
Donny Joseph was very helpful in assisting me with paying my new phone to my car. He as thorough and his explanations made sense.
Mj was great and I plan on using him moving forward. Your service people are great as well
Joe is always so helpful and professional. He is extremely knowledgeable.
Delilah was amazing. So friendly and personable. She knew exactly what to do and I received excellent service from her. Keep up the good work……
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