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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4711 reviews 70%
4 star 1362 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 227 reviews 3%
Review Us
The D.
5 out of 5
1/14/2026
Seamless experience!
Jeffrey F.
5 out of 5
1/14/2026
Very satisfied with Joe and the service he provided
Linda R.
5 out of 5
1/14/2026
John was amazing ! You have a huge operation which can be daunting. But Hong was responsive reassuring and helpful and I’m grateful for that.
Rosellen M.
5 out of 5
1/14/2026
Ryan was extremely helpful and took care of my car in a timely manner. It was my first experience at JM Lexus and it was quite positive.
Cynthia P.
5 out of 5
1/14/2026
Daniel was very efficient and courteous. The service on the car was excellent and I certainly appreciated the car wash. Alicia Stark is my top notch sales person and I will be back to her for a new vehicle soon.
Sherry W.
5 out of 5
1/14/2026
Great service!
Conrad H.
4 out of 5
1/14/2026
I would consider a trade in, but you have nothing in stock that interests me.i want a 2026 F Sport 300H.
Richard L.
5 out of 5
1/14/2026
All good!
Henry K.
5 out of 5
1/14/2026
Everything was great. Thank you.
Robert M.
4 out of 5
1/14/2026
MJ is excellent
Lance S.
5 out of 5
1/14/2026
You guys make it simple, keep up the good work.
Missie N.
5 out of 5
1/14/2026
Always the best!
Matthew B.
5 out of 5
1/14/2026
John & the service were great.
Josh D.
5 out of 5
1/14/2026
Sam was great!
James T.
5 out of 5
1/14/2026
Very professional and courteous
Kathryn W.
1 out of 5
1/14/2026
My appt. Was at 9:45… at 10:30 I went to the desk and asked when I might be called… apparently my service order was misplaced
Laura P.
4 out of 5
1/14/2026
Service Advisor of the Year Award goes to John Nahar!!!
Todd W.
5 out of 5
1/14/2026
Joseph is a great person. He provides exceptional service
Hanh N.
5 out of 5
1/14/2026
Great service
Ericka R.
5 out of 5
1/13/2026
I am absolutely satisfied with a job well done. Keep up the great work

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