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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4911 reviews 70%
4 star 1426 reviews 20%
3 star 147 reviews 2%
2 star 257 reviews 4%
1 star 241 reviews 3%
Review Us
Cathy S.
4 out of 5
7/3/2026
Been coming there for 23 years. Superior service!!!!
Jayne A.
5 out of 5
7/3/2026
Mr Todd your service advisor went above and beyond his duty to keep informed on progress and updated times for pickup after service was completed.
Eric L.
1 out of 5
7/3/2026
The 10,000 mile tune-up was fine. There was confusion over whether you could do the recall on my rear camera, but eventually that got sorted out. I dropped my car off in immaculate, like new, condition (cream leather). When I picked it up, the center console armrest was dirty and greasy. I had to re-detail it when I got home. I can email photos if it matters. Next time I will ask to have all of the leather parts of my car covered in paper or plastic
Daniel Z.
5 out of 5
7/3/2026
Always schedule my services with Wendy she’s very personable & very helpful she’s a pleasure to conduct business with.
Alston L.
5 out of 5
7/3/2026
Awesome
Robert B.
4 out of 5
7/2/2026
The service was good and quick I was told what I needed no problems at all
Juliette J.
5 out of 5
7/2/2026
Yes Maico was very professional and be able to answer all my questions
Julie M.
5 out of 5
7/2/2026
Everyone awesome. Especially Daniel & Nigel
Eugene N.
5 out of 5
7/2/2026
Friendly staff
Wislande J.
5 out of 5
7/2/2026
It’s very good ???? thanks I love it
Michael P.
5 out of 5
7/2/2026
Justin is an asset to JM. I will ask for him for my next service! Professional honest kind and helpful! Carol Plotkowski
Suzely B.
5 out of 5
7/2/2026
Thank you. Wendy assistance has/is always above and beyond exceptional. Her professionalism, completes the great reputation and service of JM Lexus…
Evan K.
5 out of 5
7/2/2026
Great service. Very helpful.
Michael G.
5 out of 5
7/1/2026
Peter was very efficient. Love his service!
Andrew F.
5 out of 5
7/1/2026
Maico was fabulous. I would give him 5 stars! He also had Donny help me with the some tech questions. Donny was extremely helpful also!
Mitchell G.
5 out of 5
7/1/2026
Chauncey was/is professional and was a pleasure to work with! Keep it up!
Adrian C.
5 out of 5
7/1/2026
Shedrick is welcoming and accommodating, always a pleasure. The only service advisor I want to have.
Mimma H.
5 out of 5
7/1/2026
He was very nice he explained everything that was going to be done .I will go back to him .
Adrienna S.
5 out of 5
7/1/2026
Adrian was wonderful helpful really happy with him
Alina G.
5 out of 5
7/1/2026
Omar was very helpful, friendly and professional.

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