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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4911 reviews 70%
4 star 1426 reviews 20%
3 star 147 reviews 2%
2 star 257 reviews 4%
1 star 241 reviews 3%
Review Us
Melissa O.
5 out of 5
7/1/2026
Peter was AMAZING. Great customer service
Aida M.
5 out of 5
7/1/2026
Thank you Justin, for your professional, knowledgeable and kindness!!! Thanks to resolve the issue with my car!
Lillian D.
5 out of 5
7/1/2026
Thank you for your help.
Winston W.
5 out of 5
6/30/2026
Great service, thanks.
Berta B.
5 out of 5
6/30/2026
Shedrick always helpful .
Inez M.
5 out of 5
6/30/2026
Shedrick is always courteous and professional and renders exemplary service!
Cynthia G.
5 out of 5
6/30/2026
Very good service department
Armine Y.
5 out of 5
6/30/2026
I had a great experience at the service center. MJ was professional, friendly, and knowledgeable throughout the entire visit. They kept me informed about the service, answered all of my questions, and made the whole process smooth and stress-free. Excellent customer service and quality work.
Lisa D.
4 out of 5
6/30/2026
Kudos for Shedrick for answering his phone on his day off and assuring me, I would be taking care of I arrived at lexus on a sunday and delilah had me in a loner within thirty minutes
Lina R.
5 out of 5
6/30/2026
Chauncey was a kind and caring person. He took excellent care of my car, and I truly appreciated his professionalism and attention.
Israel B.
5 out of 5
6/30/2026
Brandon did an excellent job
Esther C.
5 out of 5
6/30/2026
Excellent service!
Ann P.
5 out of 5
6/30/2026
She was extremely professional and proactive. I appreciated working with her as she communicated timely as to the status of the repairs/ maintenance. She was a pleasure to work with and I would be pleased to work with her in the future
Olive L.
2 out of 5
6/30/2026
Texted a recommendation services itemized after choosing and sign for service of oil and filter change equal 212 was given final bill of over $350 for same exact service that I saw for over $200 no explanation
Kasandra P.
4 out of 5
6/30/2026
Joseph made my experience very personable and pleasure to meet. He explained the products needed and the why.
Daniela P.
5 out of 5
6/29/2026
Michael Juan was an excellent service advisor, I was happy to work with him!
Lori O.
5 out of 5
6/29/2026
Leo is amazing, he keeps you updated throughout the whole service process. His customer service is outstanding.. Thank you Leo!!
Nicole G.
4 out of 5
6/29/2026
My service tech Joe is very knowledgeable and professional. He gave me excellent service advice and he’s very knowledgeable about warranties. I always look forward to dealing with him. He does a great job. He is the reason I come back to that Lexus dealership.
Loredana O.
5 out of 5
6/29/2026
He was a great prompt and just a great personality
Ronald K.
5 out of 5
6/29/2026
Sam llamas was very helpful- service was great as usual

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