Service Center

Real Reviews From Verified Customers

Johanna P.
5 out of 5
6/28/2026
My service with Jo was excellent—friendly, professional, and kept me informed throughout the entire process. He made everything easy and provided outstanding customer service. Great experience!
Denine P.
5 out of 5
6/28/2026
Greatly appreciate the exceptional services every time!
Coraldia M.
5 out of 5
6/28/2026
I had a wonderful experience with Chauncey Levy! JM Lexus is the best.
Surelys P.
4 out of 5
6/28/2026
I appreciate how Juan went above and beyond for me and my vehicle.
Eric F.
5 out of 5
6/28/2026
Awesome customer service. 5 star. In-N-Out in 45 minutes on a Saturday afternoon
Cindi W.
4 out of 5
6/28/2026
MJ – I’ve been coming to this Lexus dealership for more than a decade, and yesterday’s experience was one of the best yet. MJ made the entire visit enjoyable, professional, and genuinely uplifting. We instantly connected over energy drinks, vehicles, and family, which made the experience feel personal and memorable. MJ exemplifies what outstanding customer service looks like. He was knowledgeable, engaging, and made me feel valued throughout the process. Thanks to the exceptional service he provided, he has earned my trust and will be my go-to service advisor from now on. Lexus is fortunate to have team members like MJ representing the brand. VAMOS Papí! ⭐⭐⭐⭐⭐
George D.
5 out of 5
6/28/2026
Always great working with Xavier. Thank you!
Stephen G.
5 out of 5
6/28/2026
No
Janielle S.
5 out of 5
6/28/2026
Shedrick is always very professional, helpful, and makes sure I am completely satisfied..his customer service is top tier!!!
Eli M.
4 out of 5
6/28/2026
Daniel was fabulous. He showed me all the features I should have been shown and the care I should have gotten when I first bought the car.
Kerri G.
1 out of 5
6/28/2026
Car was not cleaned inside when returned back
Lori L.
5 out of 5
6/27/2026
Omar is fantastic and the best service man I had ever got! I will definitely keep him! Thank you
Shaila F.
5 out of 5
6/27/2026
Awesome
Sabrina U.
5 out of 5
6/27/2026
Good job, they exceeded expectations
Laura A.
4 out of 5
6/27/2026
I came in because my care wasn’t starting all the time. Once it was in the shop, the problem wasn’t showing up, which is frustrating for all of us. Shedrick was amazingly helpful in the process to ensure they checked my car thoroughly. I truly value Shedrick and the technician (Brandon) for the special care.
Robert G.
1 out of 5
6/27/2026
It took five hours for a routine service. Just because I took a loaner vehicle doesn’t mean that I wanted to wait for my car all day. And I never did receive a call when my vehicle was done. I had to call and find out for myself.
Allison S.
5 out of 5
6/27/2026
Wendy was very courteous knowledgeable and professional. She answered my questions. Thanks Wendy.
Carletha C.
4 out of 5
6/27/2026
I have none at this time.
Luis V.
5 out of 5
6/27/2026
Very cooperative, pays attention to detail My compliments.
Charles H.
4 out of 5
6/27/2026
The service provided by Mr. Sierra was excellent. He addressed all of my issues and brought them all to successful conclusions. Charles H

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