Service was fast ! Loved that they cleaned and vacuumed my car! I am very satisfied with the work they did to my Car!
Excellent customer service thanks Luis
MJ took great care of me and my car that needed a new battery and also suggested z brake fluid service.
All well done. I miss Carlos but bc MJ really stepped up.
Dinna
We appreciate the experience and support we received when we had a problem with a tire on our two month old Lexus.
Thank you Maico William!!
Joe is a star employee. Honest, friendly, knowledgeable, and communicative. In three states, for more than 30 years, the best Lexus service advisor I've encountered.
All of your service personnel should be as nice, courteous, and knowledgeable as Joe. Dealing with Joe is a pleasure.
It was such a pleasure to work with Joe! He is awesome :)
Thanks to Leo was very king an professional.
Wendy ensured that the technician knew I was waiting for my car so that my repair was done right away. She delivered excellent customer service to me.
Thank you again Mr Omar. Your knowledge and understanding is very much appreciated.
It was a pleasure working with Maico and when I next need service I will be calling Maico.
Wendy exemplifies what all customer service individuals should aspire to be! From start to finish she was wonderful in every way!
I have a prepaid service plan thru the Mazda dealership that I purchased the vehicle from. It was recommended that I cancel it and purchase Lexus’s plan. I would like to keep the one I have in place and ask that moving forward, the service rep call for information on what my plan covers please. I have the phone number. I don’t think this is too much to ask but it was apparent that the service rep did not want to be bothered (maybe, maybe not)…?
Mr. Williams e as very professional but also very nice. He made sure I understood and was ok with everything. I appreciated that very much.
Sheldrick has been my service advisor for a long time. He is great to work with and provides excellent customer service. I’m very grateful to work with him.
Blessed to have John as my service advisor.
10/10- highly recommend. It's a pleasure having him take care of both me and my IS 500.
This is my first Lexus...my first experience with JM nad i have to say that now I understand why people own them. The dealership experience was on another level. Being a Toyota customer from across the street i feel like this is on a different level. Thank you for making my purchase completely wonderful.
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