Michael (MJ) was a pleasure to work with. Great explanation of what was needed to be done.
Daniel has always been very helpful and forthright when it came to the needs of my car. I have always been very comfortable at JM Lexus and I’m sure Daniel‘s support has been a significant factor in my comfort doing business with JM Lexus.
Received excellent customer servic
e thank you
Chico Singh is my trusted go to for all my vehicle needs.
Omar is wonderful, he always take good care of my husband & I car.
Brandon is the best. Every time I come for service he is always thorough and calls me a few times to update me with the status. Only ask for Brandon!
He was extremely professional and courteous.
Chauncey was very accommodating and always have a welcoming smile. Thank you Chauncey for keeping me updated on the progress of my vehicle while it's been worked on.
Lexus is a great car my 3rd .
I want to keep Mr Adrian Todd always for my service. He was listening, very patient with me and he had a 5 ⭐ ⭐ ⭐ ⭐ ⭐ customer service to what he is doing.
Joe was very accommodating and his Customer Service skills were exceptional!
Leo always acts in a professional manner
Looking out for the customers satisfaction
Always a pleasure to deal with.
Adrian Todd provided me with excellent customer service from start to finish!
Adrian was very helpful and super friendly, I love Lexus, this is my fourth one, you guys rule, Lexus forever for me, best customer service
I feel like I was misled and “upsold” for service I did not need or request. I came in for a simple oil maintenance and left with a $700 bill for a variety of tire rotations and “filters” that were unnecessary. Justin explained none of that; I just got a text about it. I told him I was unhappy, but he had no response. I have had my car serviced at JM Lexus for years and always raved about your professionalism and fairness. I no longer have any confidence in your work.
Joe goes above and beyond the standard of customer service!!!
Maico William is the best he always take care of me I had an issue and he made sure everything got check correctly
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