Service Center

Real Reviews From Verified Customers

Kervin H.
5 out of 5
1/20/2026
Always great service
Jody H.
5 out of 5
1/20/2026
It was an amazing experience from start to finish. Excellent service from the team. Thank you beyond grateful
Jami F.
5 out of 5
1/20/2026
very polite friendly helpful customer service
Helen K.
5 out of 5
1/20/2026
Leo Cisneros is the most excellent Service Advisor. He is most definitely an asset to your fine company. We are so fortunate to have him as our Service Advisor and we ask for him every time we need to go to get our car serviced He is so knowledgeable patient helpful, just excellent in every wayq
Samuel L.
2 out of 5
1/20/2026
Wait was way too long. Had 1130 appointment finished at 3 for an oil change. You clearly overbooked. Ther must have been 30 cars ahead of me when I arrived. Not acceptable. Have bought at least 4 vehicles perhaps more and never had anything like this.
Helen E.
4 out of 5
1/20/2026
Professional contact and prompt communication.
Anne H.
5 out of 5
1/20/2026
Justin was friendly, polite and fully explained what was to be done…a charming young man
Kneisha B.
5 out of 5
1/20/2026
She was very nice and made sure to have my vehicle attended to in a timely manner.
Stephan T.
5 out of 5
1/20/2026
Excellent service from Maiko always Very happy with him and Jm Lexus. Best dealership in the country. Five stars!
Deborah K.
5 out of 5
1/20/2026
Always helpful.
Barbara G.
5 out of 5
1/20/2026
Sam was very helpful and informed us when car was ready to pickup.
Trudy B.
1 out of 5
1/19/2026
I have left messages regarding the issue with my car with Mr. Nieves and Kim Reiner. Have not received a return call yet.
Charmaine W.
5 out of 5
1/19/2026
Excellent customer service.
Ashley G.
5 out of 5
1/19/2026
Smooth process, great service
Florence V.
5 out of 5
1/18/2026
Your magament team was amazing. Very reassuring to all my concerns. Would highly recommend JM Lexus for customer service. Thank you Flo virzi
Christopher B.
4 out of 5
1/18/2026
John Nahar is the reason I take my vehicle to JM Lexus.
Carlos T.
5 out of 5
1/18/2026
Great customer service by Maicol and excellent communication about the status of my vehicle
Judith W.
5 out of 5
1/18/2026
Delilah was very helpful and accommodating. Truly appreciate the service at JM Lexus!
Paloma K.
5 out of 5
1/18/2026
Luis was very attentive and thorough. Made the whole process easy.
Patri M.
1 out of 5
1/18/2026
The reo told me that my car would be available between 2 and 2 1/2 hours. After the 3rd hour, I had to call to ask for a status. The rep told me the service dept had a delay but they were catching up. I would have appreciated an update if there was a delay.

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