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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4703 reviews 70%
4 star 1356 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 227 reviews 3%
Review Us
Andrew Lewis.
4 out of 5
1/28/2026
Very happy Sam was very helpful and professional. I live in Miami Shores and pass at least 2 closer Lexus dealers to get to JM Lexus because of people like Sam. Will definitely return next time I need service. Andrew Huntington ****-****-xxxx
Anna C.
5 out of 5
1/27/2026
Very satisfying with the service !
Klass C.
5 out of 5
1/27/2026
Excellent professional service was provided by Omar
Charles D.
5 out of 5
1/27/2026
Job done timely and efficiently. Very happy.
Adolfo P.
5 out of 5
1/27/2026
Excellent service.
Debra W.
4 out of 5
1/27/2026
Will like a trade-in estimate please
John C.
5 out of 5
1/27/2026
Xavier has always been professional, pleasant and easy to speak with and listens with sincerity. Always does above and beyond in his job. Overall very satisfied.
Seth K.
5 out of 5
1/27/2026
Experience was outstanding as usual. Adrian was exceptional.
Nawaz K.
5 out of 5
1/27/2026
Best experience always!
Howard G.
5 out of 5
1/27/2026
Brandon is great. He’s the best. Working with him for many years. He has great follow-up and always returns calls and is very customer oriented. On a scale of 1 to 100, he’s 100 and a great asset to JM Lexus.
Alberto M.
5 out of 5
1/27/2026
Thank you Xavier Allen for your outstanding service!
Susan R.
5 out of 5
1/27/2026
It was a pleasure working with your team. The confidence they have in your product shows.
Andre J.
4 out of 5
1/27/2026
Maico is amazing
Ilene W.
2 out of 5
1/27/2026
It took 3;days to get my car back when it should have been completed on the day I brought it in. If you were overbooked you should ask people to reschedule. Wendy was very nice and efficient.
Bernard K.
5 out of 5
1/27/2026
Brandon is always professional and helpful. I love bringing my car in to see him because I have been to other dealers that do not compare and he is part of the solution!
Edward F.
5 out of 5
1/27/2026
Outstanding customer service!!!
Kara H.
3 out of 5
1/27/2026
John is the reason I drive from Jupiter
Lerak Corp..
5 out of 5
1/27/2026
Brandon Chandler is my favorite!He help me many times and he is always willing go axtra miles if I need a help!!Thank you very much!! Karel Houf
Dylan K.
4 out of 5
1/27/2026
Wendy was great—thank you!
Robin W.
5 out of 5
1/27/2026
Shedrick was excellent and provided excellent service. He let me know the status of my car throughout the process. Shedrick made what is normally a tedious process, a pleasant experience for me.

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