Service Center

Real Reviews From Verified Customers

Gregory C.
5 out of 5
1/28/2026
Very competent, helpful, & thorough.
Dorothy K.
4 out of 5
1/28/2026
Joe is a true professional, great to have had him. He is a huge asset for Lexus. The tech fixing my car also is super good and both very caring and making certain the customer completely satisfied and happy. Thanks to both these men. Dorothy K
Lawrence L.
5 out of 5
1/28/2026
Garden lounge was comfortable. Service was thorough and efficient, they returned the car clean. Delilah was pleasant, professional, and helpful.
Marcel G.
5 out of 5
1/28/2026
Maico and staff did a great job and ansewered every questions i had. 11/10 score. Thank you.
Sharon A.
2 out of 5
1/28/2026
We paid for a prepaid maintenance up to 55,000 thousand miles and twice I’ve gone back they said it only covers tire rotation which I think is ridiculous. We’ve taken it to Pembroke Pines Lexus. They’ve covered the old train everything else we’re bringing it to you guys and it’s not covered so somethings not correct if you were disappointed buying the service from Lexus and now they’re not honoring it very disappointing.
Beverly T.
4 out of 5
1/28/2026
Goo
Ronaflor S.
5 out of 5
1/28/2026
Joe is the best! He’s so pleasant and helpful.
Carole D.
4 out of 5
1/28/2026
The service by Joseph Storozynsky was excellent and the recall was handled with efficiency. I will always buy or lease a Lexus because of the fine service they offer
Aida M.
5 out of 5
1/28/2026
Thank you for great job. I like it to resolve the issue so quick.
Novelle T.
5 out of 5
1/28/2026
Daniel was great! He made sure I received everything that was needed! Excellent service.
Jill S.
5 out of 5
1/28/2026
Brandon is great. Easy to work with.
Jill Y.
5 out of 5
1/28/2026
Leo is such an asset to the Lexus service dept. Always professional and informative.
Quinn N.
5 out of 5
1/28/2026
Wendy took great care of me throughout the entire process. She was attentive, professional, and always kept my best interests in mind. I truly appreciated her support and excellent customer service.
Gail P.
5 out of 5
1/28/2026
Daniel was very helpful & friendly. The car is running like new.
Christopher C.
4 out of 5
1/28/2026
Wendy delivered exemplary customer service. I was thoroughly informed and felt well-cared-for. It is because of Wendy’s exceptional service that I will continue to bring my vehicle to JM Lexus for maintenance.
Maurice P.
4 out of 5
1/28/2026
Daniel Wellingham is the finest service personnel you could have. He takes care of you and make sure you go away a happy person. He is the best service manager you could have. I would follow him anywhere he goes. Hopefully he stays there for the next 25 years. He deserves any award Co. could offer.
Merrit B.
5 out of 5
1/28/2026
Luis was extremely professional, explained everything and was direct to answer my questions.
Clara D.
5 out of 5
1/28/2026
Sam was great. Very professional!
William M.
5 out of 5
1/28/2026
Very professional staff, beautiful facility for customers to wait.
Andrew Lewis.
4 out of 5
1/28/2026
Very happy Sam was very helpful and professional. I live in Miami Shores and pass at least 2 closer Lexus dealers to get to JM Lexus because of people like Sam. Will definitely return next time I need service. Andrew Huntington ****-****-xxxx

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort