Very competent, helpful, & thorough.
Joe is a true professional, great to have had him. He is a huge asset for Lexus. The tech fixing my car also is super good and both very caring and making certain the customer completely satisfied and happy. Thanks to both these men. Dorothy K
Garden lounge was comfortable. Service was thorough and efficient, they returned the car clean. Delilah was pleasant, professional, and helpful.
Maico and staff did a great job and ansewered every questions i had. 11/10 score. Thank you.
We paid for a prepaid maintenance up to 55,000 thousand miles and twice I’ve gone back they said it only covers tire rotation which I think is ridiculous. We’ve taken it to Pembroke Pines Lexus. They’ve covered the old train everything else we’re bringing it to you guys and it’s not covered so somethings not correct if you were disappointed buying the service from Lexus and now they’re not honoring it very disappointing.
Joe is the best! He’s so pleasant and helpful.
The service by Joseph Storozynsky was excellent and the recall was handled with efficiency. I will always buy or lease a Lexus because of the fine service they offer
Thank you for great job. I like it to resolve the issue so quick.
Daniel was great! He made sure I received everything that was needed! Excellent service.
Brandon is great. Easy to work with.
Leo is such an asset to the Lexus service dept. Always professional and informative.
Wendy took great care of me throughout the entire process. She was attentive, professional, and always kept my best interests in mind. I truly appreciated her support and excellent customer service.
Daniel was very helpful & friendly. The car is running like new.
Wendy delivered exemplary customer service. I was thoroughly informed and felt well-cared-for. It is because of Wendy’s exceptional service that I will continue to bring my vehicle to JM Lexus for maintenance.
Daniel Wellingham is the finest service personnel you could have. He takes care of you and make sure you go away a happy person. He is the best service manager you could have. I would follow him anywhere he goes. Hopefully he stays there for the next 25 years. He deserves any award Co. could offer.
Luis was extremely professional, explained everything and was direct to answer my questions.
Sam was great. Very professional!
Very professional staff, beautiful facility for customers to wait.
Very happy Sam was very helpful and professional. I live in Miami Shores and pass at least 2 closer Lexus dealers to get to JM Lexus because of people like Sam. Will definitely return next time I need service.
Andrew Huntington
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