Thanks Shedrick, appreciate the excellent service
As long as I am being the service by Ryan I can count on excellent service he's the reason why I come to jam Lexus. Nothing beats someone you trust Ryan is the best agent.
Leo was kind, attentive, punctual . Good service !!
Ryan is great to work with and I can trust him with my car
Very efficient and timely. Thank you for making my second trip to your dealership, much more pleasant than the 1st one, where I wasn’t even acknowledged as I walked through the establishment.
Wendy Fermin was great explaining what was being done. Work was completed in the time frame.
Our service representative Joe Storozynsky did a wonderful job with our car. He is extremely knowledgeable, courteous and helpful. We are very pleased with the service and care of our Lexus. From beginning to the end it was a great experience with a competent and caring staff.
I waited over one month for a part. But fortunately, I had a loaner car. I’m sure it was something out of your control.
The service was fine. I was aggravated that the service man notified me that my service contract expires in September. When I purchased the car and service contract I said I wouldn’t want it if it was by time. I was told that it could be by mileage. I was under the impression that I purchased a contract for 50,000 miles.
Just ran 1/2 hour late. Otherwise fine.
Joe and Chico are beyond the best!! Their professionalism and consideration make our experience so much easier to "endure." :-)
Chauncey Levy demonstrates exceptional professionalism. He exceeded expectations, ensuring all aspects were executed flawlessly. His communication was clear and consistent, with meticulous attention to detail and outstanding customer service. This level of service exemplifies the standards that should consistently be recognized and valued. Thank you
Always happy
We have been driving only Lexus and only JM since 2003
Matthew O’Brien and John Nader are the best
I am a spokesmen for JM based on my wonderful experiences
Thank you
I appreciate Xavier's knowledge and professionalism and for caring about my car and my satisfaction.
Adrian is calm and listens well and delivers.
He is a true asset to your organization.
Maico is great!! I appreciate his attentiveness.
Xavier was very professional and nice.
Leo’s very attentive once we sit across from him- he’s all ears. Truly a gentle and soft spoken man. But he’s very effective and efficient. It’s a pleasure to visit JM Lexus knowing that Leo’s on the job.
I truly enjoy working with Joe. He is pleasant and professional and I know my car and I are in good hands. Thank you Joe!
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