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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4611 reviews 71%
4 star 1329 reviews 20%
3 star 137 reviews 2%
2 star 245 reviews 4%
1 star 221 reviews 3%
Review Us
Elizabeth S.
4 out of 5
5/24/2026
Daniel was extremely engaging thorough and professional. He has been the best associate I have worked with at JM Lexus and will be requesting to work with him again. Thank you so much Daniel
Stephen N.
5 out of 5
5/24/2026
Delilah was amazing once again! Very attentive, moved me through the process quickly and adequately addressed some questions that I had about the vehicle. It’s been a real pleasure worrying with her and the entire Service Team ant JM Lexus
Suzette H.
5 out of 5
5/24/2026
Great customer service..from introduction, update on progress, issues of concern, resolutions options completion
Dione M.
5 out of 5
5/23/2026
Xavier Allen is awesome. Excellent worker, very mindful of his customers satisfaction. He is very knowledgeable and gives honest advise about your vehicle. He is well deserving of a great compensation from Lexus.
Toks K.
5 out of 5
5/23/2026
Thank you
Audrey S.
5 out of 5
5/23/2026
Xavier made everything go smooth,and kept me updated on cost and everything going on .
Elvita P.
4 out of 5
5/23/2026
John Nahar is amazing. I'm never disappointed with John. He's always welcoming, makes me feel at home and funny. Thank you John for all you do.
Dayna M.
5 out of 5
5/23/2026
Shedrick customer service is great he goes above and beyond ????
Marrilyn R.
4 out of 5
5/23/2026
Joseph was wonderful he explained everything and called me as soon as my car was ready.
Jose A.
5 out of 5
5/23/2026
Categorically focused on his work, he provided me with magnificent assistance, demonstrating his expertise. I will undoubtedly return whenever I have another problem with my car.
Jennifer M.
4 out of 5
5/23/2026
No worries
Nick E.
5 out of 5
5/23/2026
MJ was awesome at making things go smoothly while being informative and genuinely kind.
Gladys J.
5 out of 5
5/23/2026
Mr. Anderson is courteous and professional.
Brandy L.
5 out of 5
5/23/2026
Great service from Xavier. Thank you!
Chounette E.
5 out of 5
5/23/2026
Thank you for everything
Lai T.
5 out of 5
5/22/2026
Luis has done a very good job. He was friendly and professional. My car was finished after one hour. The car has been cleaned in and out.
Derek W.
5 out of 5
5/22/2026
Luis was great! Timely and professional. I hope to work with him again. -Derek W
Mary P.
5 out of 5
5/22/2026
Joe is great! He listened to my concerns and keep me updated. Thank you!
Jessica D.
5 out of 5
5/22/2026
Adrian Todd is excellent. Very knowledgeable about services with Lexus. He does a great job. He deserves a promotion
Zeily C.
5 out of 5
5/22/2026
Thanks to Leo was very kind and professional.

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