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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4911 reviews 70%
4 star 1426 reviews 20%
3 star 147 reviews 2%
2 star 257 reviews 4%
1 star 241 reviews 3%
Review Us
Joanne M.
5 out of 5
7/9/2026
Excellent service!!
Lori G.
5 out of 5
7/9/2026
Today was the first time that I used Leo as a service advisor. He was very helpful and he kept me posted on the progress of my vehicle while in service. JM Lexus has always had the best service department in South Florida which is one of the reasons I that I have continued to lease cars from there for decades. I highly recommend JM Lexus.
Amporn O.
5 out of 5
7/9/2026
Excellent service, I am very happy with my new car thank you Megan.!
Virmarie Q.
4 out of 5
7/9/2026
I was able to get transportation to an from home while my car was being serviced and as soon as we found out it would take longer getting the loaner was very quick. Thank you!
Patricia G.
5 out of 5
7/9/2026
Thank you for the great customer service
Joel R.
5 out of 5
7/8/2026
I enjoy his professionalism, honesty and the way he handles his clients..I have 3 Lexus vehicles and CHAUNCEY MAKES SURE THEY ARE VERY WELL MAINTAINED..
Rory M.
4 out of 5
7/8/2026
He was courteous, helpful and to the point. That's what a good service manager should sound like.
Gerard L.
4 out of 5
7/8/2026
The name has changed since Gerard died four years ago. It’s now Phyllis Levi.
Sidnye C.
5 out of 5
7/8/2026
Delilah was so sweet , car. Was done in record time Thank you
Cathy W.
4 out of 5
7/8/2026
Xavier is a wonderful service rep! I request him always
Doris S.
5 out of 5
7/8/2026
Excellent service made my vehicle look new.
Nicholas F.
5 out of 5
7/8/2026
Delilah and the Lexus service team is always great to me. She was able to get my car serviced in a timely manner and kept me updated throughout the whole process. The best service I’ve received from JMLexus so far.
Shannon P.
5 out of 5
7/8/2026
Very pleasant experience.
Sherline J.
5 out of 5
7/8/2026
Great service!
Sharmila H.
4 out of 5
7/8/2026
Chico treats you like one of his own by providing patience, knowledge, and guidance. He puts himself in the customers position and treats you the way he would like to be advised. You can't teach this nature, it comes from within
Barbara R.
4 out of 5
7/8/2026
Peter is an outstanding and a great representative for JM
Georgia R.
5 out of 5
7/7/2026
Shedrick is professional and efficient. Great experience for the 2nd time.
Jim R.
5 out of 5
7/7/2026
John is a true professional and has earned our trust.
Marco P.
5 out of 5
7/7/2026
Great job and great service
Jill G.
5 out of 5
7/7/2026
Daniel is always a pleasure to work with and very professional. I trust him completely.

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