I found Joe to be professional, friendly, and very knowledgeable. I appreciate his kind and informative manner.
Great service didn't take as long as they told me
Thank you Wendy, you are number 1 on my list.
Xarvier did an excellent job of keeping me updated through the service process and checking to make sure that I received all of the documents and checks done on our vehicle. He explained everything that was done and was very helpful.
Maico provided exceptional customer service throughout the entire process. He kept me informed every step of the way, clearly explaining what was going on with my vehicle and ensuring all service was completed as expected. He also made the transition from the service department to the collision repair center completely seamless. I truly appreciated his communication, professionalism, and attention to detail. He made what could have been a stressful experience incredibly easy, and I’m grateful for all of his help. Thank you, Maico!
John Nahar is the best representative of JM Lexus.
Delilah was wonderful - friendly, helpful, and very competent
Good job !!!
I had a lot done on my vehicle
Very well handled!!!
My vehicle has a gash in the front left fender. I didn't inspect the outside before leaving but I'm not happy noone mentioned it.
Thank you Leo for all your help!
Maico William he was very pleasant I appreciated his service.
Justin was so great to work with, and explained things thoroughly. I would love to work with him again when service is needed.
Joe is top-notch with customer service!!
This was my second visit to JM Lexus since we bought the car last year. I requested Joe for a reason: I knew he would give sound advice and provide excellent customer service. My expectations were right on the mark. Thanks, Joe!
Excellent service as always.
I will be trading this vehicle soon, just waiting for the new ES 350h to arrive. My salesman Robert St Aubin is aware and will contact me as soon as they arrive.
Joe continues to exceed my expectations with every visit. He is always pleasant, patient, welcoming, keeps me informed timely on my vehicle progress and takes the time to explain the diagnosis and corrective measures needed.
He is by far the best Service Advisor at your location. He possesses great customer centric skills and I’m completely satisfied each time I take my car in for a service or any issue whatsoever.
He is the reason I continue coming to JM Lexus for all my vehicle needs.
Joes and the service team always provide an excellent experience!
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