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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4654 reviews 70%
4 star 1337 reviews 20%
3 star 139 reviews 2%
2 star 247 reviews 4%
1 star 226 reviews 3%
Review Us
Ryan O.
4 out of 5
3/13/2026
Excellent customer service and adjusting to accommodate my tight schedule
Freda B.
4 out of 5
3/13/2026
Mr Todd is very helpful. He advised me everything who is good and explain what to be done. I really appreciate is kindness.
Barbara H.
5 out of 5
3/12/2026
Excellent customer service very knowledgeable and very thorough
Kevin D.
4 out of 5
3/12/2026
Outstanding service by MJ and his tech.
Raymond A.
4 out of 5
3/12/2026
Thank you to Adrian and the JM Lexus team for solving an issue I have had with my truck since I purchased it in 2024. I couldn’t have asked for a better experience!
Marvin O.
5 out of 5
3/12/2026
Top notch service from Xavier
Henry K.
5 out of 5
3/12/2026
Everything was very efficient very satisfied with everything.
Rachel B.
5 out of 5
3/12/2026
I received excellent customer service from Juan. Thank you!
Suzenie C.
4 out of 5
3/12/2026
after the service my was not washing i was surprise about that i
Stacey N.
5 out of 5
3/12/2026
Sean is great. He always goes above and beyond.
Marvin O.
5 out of 5
3/12/2026
Great service from Xavier
Nathaniel L.
5 out of 5
3/12/2026
Excellent service! Omar is great and explains everything very well. He is easy to work with!
Natalia E.
5 out of 5
3/11/2026
Great
Wendy M.
5 out of 5
3/11/2026
John was very comfortable to work with, which I appreciated. I had been working with Ryan for apx 12-13 years, so it was a change, but went smoothly.
John M.
5 out of 5
3/11/2026
Juan, the service advisor explained everything to me took time to answer all my questions and was very polite confident and thorough. I believe he’s an asset to your organization.
Janet S.
4 out of 5
3/11/2026
Service dept is excellent and honest
Stephen N.
5 out of 5
3/11/2026
Very professional and explained current & future services. Communicated well.
Carol S.
5 out of 5
3/11/2026
Wendy’s wonderful! She’s knowledgeable, caring & explains everything!
Nivia B.
5 out of 5
3/11/2026
Thank you. I look forward to completing the survey to indicate my complete satisfaction with the support and service received from Adrian Todd.
Victor B.
5 out of 5
3/11/2026
Excellent service everything explained clearly by joe

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