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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4862 reviews 70%
4 star 1407 reviews 20%
3 star 144 reviews 2%
2 star 257 reviews 4%
1 star 235 reviews 3%
Review Us
Nalini Y.
5 out of 5
4/15/2025
Sam is extremely great
Mitzi N.
5 out of 5
4/15/2025
Justin was very good.
Uris M.
5 out of 5
4/15/2025
Luis was awesome! He went above and beyond duty to provide the most professional and courteous services possible. The visit was worth the time. Thank you.
Karen M.
5 out of 5
4/15/2025
I was happy my car was serviced and washed. Wish they had done a vacuum as well.
Joseph R.
5 out of 5
4/15/2025
Great customer service
Issac C.
5 out of 5
4/15/2025
Job well done ????
Mark R.
5 out of 5
4/15/2025
Carlos Nunez is a great service advisor
Judith S.
5 out of 5
4/15/2025
He was very helpful and answered my questions
Timothy W.
5 out of 5
4/15/2025
Thank you for your attention to detail and care of my vehicle.
Christopher T.
4 out of 5
4/15/2025
Maico was respectful and thoughtful double check made sure I was getting the correct service. You put me in a rental and contacted me as soon as my vehicle was ready.
Michael L.
1 out of 5
4/15/2025
Over two and half hours without a car wash work was good I didn’t get a car wash because I couldn’t wait any longer
Debbie D.
4 out of 5
4/15/2025
Xavier is awesome, he’s the absolute best there and very customer oriented and professional. He deserves a pay increase and shares! Don’t ever let him go as Xavier is one of your most valuable assets ( not your vehicles lol )
Martin M.
5 out of 5
4/15/2025
Great experience! Knew exactly what I was there for and was not pushy and got me out quickly! Will definitely come back based on his service alone
Karen S.
5 out of 5
4/15/2025
Chauncy is always awesome.
Adriene S.
5 out of 5
4/15/2025
Delia was amazing did everything to get me my car back ASAP she kept me updated the whole time thanks hun
John P.
5 out of 5
4/15/2025
Joe is an excellent service rep. He really takes a personal interest in making sure that your car is safe and has exactly what it needs now and in the future. I owned LEXUS‘s for 20 years. They are great cars but JM LEXUS is an outstanding standup dealership And Joe is someone who treats you like family and really cares..
Jennifer M.
5 out of 5
4/15/2025
Service was excellent ????
Debra E.
3 out of 5
4/15/2025
I'm not sure if there's an issue with the vehicle as it drives great. In my Lexus app I'm receiving under health 2 issue:Advanced Ultra Sonic detecting and ranging system. Vehicle Stability Control system VSC,TRAC Call Dealer Is this a problem for me and the vehicle.****-****-xxxx
Thomas W.
5 out of 5
4/14/2025
All well done, professional, and efficient
Dina B.
5 out of 5
4/14/2025
He did a good job!

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