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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4862 reviews 70%
4 star 1407 reviews 20%
3 star 144 reviews 2%
2 star 257 reviews 4%
1 star 235 reviews 3%
Review Us
Debra T.
5 out of 5
4/17/2025
Best Service Advisor I have ever worked with!
Alnise L.
5 out of 5
4/17/2025
None
Allan S.
5 out of 5
4/16/2025
I appreciate that the service provided was professional and provided in a timely manner.
Anthony T.
5 out of 5
4/16/2025
Very professional and friendly thank you very much
Mary G.
5 out of 5
4/16/2025
Service was great. Especially commendable was our service rep Luis.
Felicia A.
5 out of 5
4/16/2025
Ok
Patrice W.
5 out of 5
4/16/2025
Great service
Daryl R.
5 out of 5
4/16/2025
Maico was very curteous friendly and efficient He listened carefully to my problem and all was taken care of.
Sharon M.
4 out of 5
4/16/2025
He was polite and respected my time.
Elizabeth D.
3 out of 5
4/16/2025
Even though I had misunderstood the pricing on the replacement of the driver’s side-rearview mirror, Maica was so kind helping me through the expectations.
Tania D.
5 out of 5
4/16/2025
Delilah was extremely helpful and made the whole experience smooth!
Robert M.
4 out of 5
4/16/2025
Glenn Fleishman is a real asset to JM Lexus. It’s one thing that will keep me coming back and purchasing additional vehicles from JM Lexus in the future
Peter J.
5 out of 5
4/16/2025
Great service
Mel B.
5 out of 5
4/16/2025
Chauncey was terrific, and the car was ready in a timely fashion
Tobi P.
5 out of 5
4/16/2025
Carlos always delivers excellent service. He is the reason we go to JM Lexus
Nancy P.
5 out of 5
4/16/2025
Chauncey is professional, knowledgeable and personable. He’s great!!
Rhea U.
1 out of 5
4/16/2025
I arrived at 7:30. Did not leave until 12:00. For routine maintenance.
Shelly H.
5 out of 5
4/16/2025
Xavier is outstanding! He is very professional, knowledgeable, & efficient. A rock star!
Robin W.
5 out of 5
4/16/2025
Excellent service as expected
Ngozi G.
5 out of 5
4/16/2025
Wendy was amazing. She really helped with understanding the process and making sure I was well informed

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