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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4862 reviews 70%
4 star 1407 reviews 20%
3 star 144 reviews 2%
2 star 257 reviews 4%
1 star 235 reviews 3%
Review Us
Harvey A.
3 out of 5
4/18/2025
My only issue is the amount of Time waiting to have the car brought up after the bill is paid and service is complete
Andrew D.
4 out of 5
4/18/2025
Satisfied with the car service but dissatisfied with the 2nd floor guest lounge customer service. Only a coffee machine (no decaf) and ersatz beverage machine is really risky dink. Seriously considering a CPO Audi to be able to enjoy Ft. Lauderdale Audi customer service.
Aleem A.
5 out of 5
4/18/2025
It is always a pleasure to have Glenn Fleischman as my service advisor. Thank you.
Reinaldo O.
5 out of 5
4/18/2025
Omar, was extremely professional, knowledgeable, and helpful. He understood my needs in the care of my vehicle. He provided that customer welcome along with a great experience.
Ellen H.
5 out of 5
4/18/2025
Great customer service
Ann J.
5 out of 5
4/18/2025
The wait was long but Wendy was wonderful.
Richard K.
5 out of 5
4/18/2025
The service experience was exemplary.
Garth C.
5 out of 5
4/18/2025
Sam is great! Very courteous, helpful, detailed and knowledgeable. Loved working with him.
Jane R.
5 out of 5
4/18/2025
Xavier was excellent and thorough
Lynda E.
5 out of 5
4/18/2025
Service was great
Carol S.
5 out of 5
4/18/2025
She was concerned, knowledgeable & attentive!!!!!!
Maryann S.
3 out of 5
4/17/2025
Wait time too long
Roberta G.
5 out of 5
4/17/2025
Excellent service and a big smile from Daniel. Would never go anywhere else. Thank you
Teresa F.
5 out of 5
4/17/2025
Sam Lamas was very helpful and throughly explained the services that was being provided. He’s definitely Top Notch
Steven G.
1 out of 5
4/17/2025
He called to find out what the issue was but never called after the service was performed to let me know resolution or when I will be getting my vehicle back.
Jeffrey F.
5 out of 5
4/17/2025
It was a pleasure to work with Joseph
Roshan J.
5 out of 5
4/17/2025
Excellent service, Sam was amazing, courteous , knowledgeable and just terrific!
David K.
5 out of 5
4/17/2025
Excellent customer service from Chico which will have me coming back to JM Lexus definitely!
Harlene D.
5 out of 5
4/17/2025
The service and the advisors are all very helpful and personable.
Juana C.
5 out of 5
4/17/2025
I love wendy

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