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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4654 reviews 70%
4 star 1337 reviews 20%
3 star 139 reviews 2%
2 star 247 reviews 4%
1 star 226 reviews 3%
Review Us
Irma R.
5 out of 5
4/13/2026
Very professional, informative and courteous.
Cathy K.
5 out of 5
4/13/2026
As always Delilah was pleasant and professional. I was satisfied with the quick service which got me in and out in just over an hour. Well done.
Kionardra S.
5 out of 5
4/13/2026
Everything was perfect!
Deborah C.
5 out of 5
4/13/2026
This was my first visit to Lexus service - after 20 years of being a Volvo customer. Jo was attentive, informative, and punctual - his service was MUCH appreciated.
Yahya Y.
5 out of 5
4/13/2026
Chauncey was very helpful and fulfilled the needs for my visit. Amazing customer service!
Clara Z.
5 out of 5
4/13/2026
Adrian was very attentive and did everything in his power to make my appointment a positive experience for me. I truly appreciate him. 10/10 experience!
Samantha M.
5 out of 5
4/13/2026
Luis was excellent! Friendly and very helpful. He is an excellent employee.
Pepita W.
5 out of 5
4/12/2026
Xavier is very good ???? I was good with my service
Jeffrey T.
5 out of 5
4/12/2026
Very nice thank you all that helped today ????
Atilla O.
4 out of 5
4/12/2026
My favorite service point!
Francis S.
5 out of 5
4/12/2026
Best service consulta y at JM Lexus
John M.
5 out of 5
4/12/2026
Wendy was a pleasure to deal with. She was professional and efficient. This was my first visit to JM Lexus and I was impressed. It is rare to find customer service at such a high level. My hats off to the entire service team well done!
Sasha P.
5 out of 5
4/12/2026
Ty. The last two service advisors have been fantastic!
Tery M.
5 out of 5
4/11/2026
5 stars always
Robert P.
5 out of 5
4/11/2026
Adrian did a great job
Howard H.
2 out of 5
4/11/2026
Needed hel with Lexus app tvried and failed XP. No competent internet service !!!!!!
Peter K.
5 out of 5
4/11/2026
Outstanding representative of the company need more people like Maico
Paul W.
4 out of 5
4/11/2026
Adrian is great and I am pleased with your maintenance service. I have only driven lexus and Toyota products since 2004 and plan to keep doing so. I'm in a two lexus household now.
Jennifer G.
4 out of 5
4/11/2026
Juan was great! He told me he could get me out of there by 5 and he did.
Joan S.
5 out of 5
4/10/2026
Daniel was excellent! The best service representative that I have ever had at JM Lexus. Others representatives were good Daniel exceeded my expectation. Joan S

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