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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4829 reviews 70%
4 star 1393 reviews 20%
3 star 143 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
Russell A.
5 out of 5
6/5/2025
I was satisfied with the service at JM Lexus. Sam help me in, answered a few of my questions. They have a pleasant atmosphere there at JM Lexus.
Daniel B.
5 out of 5
6/5/2025
Great job by Luis. Always kept me updated in all the work. Absolute pleasure to be his guest.
Irma J.
4 out of 5
6/5/2025
You’re welcome
Barbara T.
5 out of 5
6/5/2025
Brandon was courteous and very helpful. He kept me informed about the time and conditions of my car. Thank you
Marietha S.
2 out of 5
6/5/2025
Poor communication with service advisor, never returned my calls nor texts, couldn’t pay online because I never received the bill, called 5-6 times texts weren’t responded. My car was received next day, I had to pay the driver for nothing. Please check the login of calls and texts This is not fear.
Richard K.
3 out of 5
6/5/2025
Adrian was helpful and tried to get my car serviced without excessive delay.
Ursula M.
4 out of 5
6/5/2025
It will be an honor to complete a survey. My experience was a pleasant one!
Beverly S.
5 out of 5
6/4/2025
All timely and efficient and heloful
Richard F.
1 out of 5
6/4/2025
Apple Pay was not working today. On ALL of your devices.It is more secure than plastic. Very disappointed with the inconvenience. Other than that below par occurrence, service was ok Rich Finkel
Alexia P.
4 out of 5
6/4/2025
I never met him
Donna W.
5 out of 5
6/4/2025
Great service
Joyce K.
4 out of 5
6/4/2025
See the message before. I would have liked to have finish that message but your tech skills are not as good as your iLexus Autos.
Lynn S.
5 out of 5
6/4/2025
Very professional
Peter D.
4 out of 5
6/4/2025
GLENN is one of the primary reasons I travel to Coconut Creek for service on my vehicle.
Mitchell G.
4 out of 5
6/4/2025
Flawless service experienced led by Sam! Thank you!
Kamla S.
5 out of 5
6/4/2025
He was very accommodating and professional, I was very impressed with his efficiency.
Keith R.
5 out of 5
6/4/2025
Luis could not have been more helpful or professional. He’s a great ambassador for Lexus! -KR
Jack S.
5 out of 5
6/4/2025
Very professional. Makes your service ent
Sandor J.
5 out of 5
6/4/2025
Excellent service Storozynsky thanks a lot
Molly W.
4 out of 5
6/4/2025
Shedrick was extremely professional and polite. Although I had to wait a long time because the service center was very busy and the weather was horrendous, I was very comfortable in the guest lounge and Shedrick made sure to call and update me and reassure me that my car would be done soon

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