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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4829 reviews 70%
4 star 1393 reviews 20%
3 star 143 reviews 2%
2 star 257 reviews 4%
1 star 234 reviews 3%
Review Us
Jean P.
5 out of 5
6/4/2025
Joe worked v very hard to meet our needs.
William D.
5 out of 5
6/4/2025
Very knowledgeable and pleasant to deal with.
Joseph C.
5 out of 5
6/4/2025
Well knowledgeable, always go over and beyond to help me
Ruth G.
3 out of 5
6/4/2025
I look forward to your trade-in appraisal value on my 2020 Lexus.
Madeline L.
1 out of 5
6/4/2025
I had the worst experience I have ever had a car dealership. It’s bad enough to have 3 batteries in 2 1/2 years, but then to be treated badly at JM Lexus is unacceptable. Since I have no other service options near me I have decided to get rid of the car. I plan to do a corporate complaint.
Leovigildo G.
5 out of 5
6/4/2025
Thanks for all
Mary D.
4 out of 5
6/4/2025
Everything was fine as always ❗️
Keisha B.
4 out of 5
6/4/2025
I'm always satisfied with my service. It's never a dull moment ????
Phyllis G.
4 out of 5
6/3/2025
Attempted this once Adrian was so helpful getting us a way to return home after we needed to leave the car overnite He was the best!!!
Steven S.
2 out of 5
6/3/2025
You do not keep people waiting for 2 hours for a oil change .
Nadine A.
5 out of 5
6/3/2025
I had an excellent experience with Adrian. He was competent and courteous.
Helen S.
4 out of 5
6/3/2025
Everything was fine although I was there for almost 3 hours
Natacha M.
5 out of 5
6/3/2025
N/A
Joseph C.
5 out of 5
6/3/2025
Omar did an excellent job. Thanks
Brittany R.
5 out of 5
6/3/2025
Super friendly & very helpful
Rachelle T.
5 out of 5
6/3/2025
Mr Allen always delivers impeccable and impressive service I’m a satisfied customer after my visit to JM Lexus the professionalism this young man displays is undeniable thanks for service technicians like him.
Sasha N.
5 out of 5
6/3/2025
Justin's communication was excellent! He responded to all of my questions and concerns.
Kimberly F.
5 out of 5
6/3/2025
Justin was extremely professional and attentive to my needs/questions.
Paulette W.
5 out of 5
6/3/2025
Everyone is professional and expeditious. Please bring back the snacks you used to have in the upstairs waiting room.
Angela S.
5 out of 5
6/3/2025
Excellent customer service!

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