Okay. Xavier is just phenomenal, so I’ll be sure to look out for the survey.
Delilah was excellent. I was disappointed that after my service call my vehicle was not washed as it adds to the experience. I suspect the response will be the help was no longer working and my response would be that the cost of providing it versus customer satisfaction is not realized. Lexus is known for customer satisfaction and that's part of the package.
She was delightful and gave excellent service. Good job!
Maico was attentive and professional. More importantly, he listened!
Daniel was pleasant and efficient
Chauncey Levy is terrific! His customer service skills are outstanding and
he communicates effectively with kindness and professionalism!
Brandon is an asset to JM.
Excellent knowledgeable timely personable service.
He gives me excellent service each time I am there.
As always, Xavier Allen has been professional and caring to my needs. He always takes the time to listen as well as give direction and advice. He's very personable and makes me feel at ease knowing that any issues will be resolved as quickly and thoroughly as possible. I would highly recommend him.
Carlos is an unbelievable individual with.the upmost professionalism. He cares. He cares about Lexus. He cares about the customers Lexus. He cares about the customer. He cares but not in any order. 33 years working at JM Lexus speaks highly. He loves his job because he loves us. Thank you for keeping this highly professional man.
Great service from Ryan
A real professional
Chauncey is Such a pleasure to work with. He goes above and beyond to make me comfortable with my service. He checks the vehicle, keeps me informed of the progress. He makes the wait time unnoticeable. I will only service my car when he’s there. He is an asset to your company.
Joe was great! He was very friendly and engaged in conversation right away which made the entire process to easy and not boring! I will request him as my advisor next time.
Chico have very good customer service approach.Honest and straightforward
Provide excellent customer service from start to finish by communicating with me every aspect of the service being done on my vehicle.
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