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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4822 reviews 70%
4 star 1393 reviews 20%
3 star 143 reviews 2%
2 star 256 reviews 4%
1 star 234 reviews 3%
Review Us
Ronald G.
5 out of 5
6/18/2025
Ok
Geralda P.
4 out of 5
6/18/2025
Sam lamas is the best
Gerald L.
5 out of 5
6/18/2025
????????
Norma D.
1 out of 5
6/18/2025
Would like to find out if the correct part was ordered for my car since the wrong model was listed on the invoice? I have tried calling three times with no response. Thank you in advance Hopefully will get a response now
Susan O.
5 out of 5
6/18/2025
Thank you for the friendly serviice
Lorelei G.
5 out of 5
6/18/2025
Na
Yolanda L.
5 out of 5
6/18/2025
Great service from service advisor Yolanda L
Nancy Ann.
5 out of 5
6/18/2025
Great honest customer service
Amy P.
5 out of 5
6/18/2025
Joe is a great service writer.
Philip R.
5 out of 5
6/18/2025
Brandon was efficient and very courteous
Nicole S.
5 out of 5
6/18/2025
Great customer care.
Hector M.
5 out of 5
6/18/2025
Carlos Núñez gave me a great service during my recent visit for maintenance at JM Lexus, as always.
Debbie-Ann S.
5 out of 5
6/17/2025
Joe always goes above and beyond, very personable and helpful
Stanley S.
5 out of 5
6/17/2025
They were great
Joanne K.
5 out of 5
6/17/2025
Joseph is a very caring and professional service rep. He makes sure the job on your car is done with quality and timeliness. Before I left, he made sure I understood what was done and that is was working to my satisfaction. Joseph is a pleasure to work with.
Barbara B.
2 out of 5
6/17/2025
Windshield was damaged - Lexus agreed to fix - but timing not good as I am traveling for work for next 6 weeks . Car to be kept in garage and not driven . Luis Sierra taking care of repair .
Michael H.
5 out of 5
6/17/2025
Excellent work with your representative! Nice job!
Charles N.
5 out of 5
6/17/2025
As always my service representative- Xavier Allen-was professional, polite and knowledgeable. Everything is always explained and and sound advice is given . He is the main reason I continue to service my Lexus at JM Lexus.
Edward P.
5 out of 5
6/17/2025
Excellent service.
Gail C.
5 out of 5
6/17/2025
Sam was extremely knowledgeable and comforting based on his prior experience as a mechanic

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