Service Center

Real Reviews From Verified Customers

Christie M.
5 out of 5
7/10/2025
Daniel was great! Easy to communicate with and moves everything along quickly.
Michael F.
5 out of 5
7/10/2025
Excellent service The staff was great
Cliff B.
5 out of 5
7/10/2025
Excellent service thank you
Christopher U.
5 out of 5
7/9/2025
Leo was excellent!
David S.
5 out of 5
7/9/2025
Very good service. Thanks Wendy
Marty G.
1 out of 5
7/9/2025
Every adjustment or setting in my vehicle has been changed. The radio was blaring with foreign music. Two of my stations were changed to that style of music and one station somehow left blank. In general, the team was terrific. I’m sorry, but it seems to take only one person to negatively affect that opinion.
Michael F.
5 out of 5
7/9/2025
Xavier does a great job. He is very professional and thorough.
Sharon K.
5 out of 5
7/9/2025
Xavier was very courteous, helpful and efficient. The entire experience was very pleasant.
Miriam W.
5 out of 5
7/9/2025
I always receive great professional service from everyone that I come in contact with the JM Lexus. everyone is so accommodating and respectful/courteous I couldn’t begin to say enough great things about everyone at JM Lexus
Deloris J.
5 out of 5
7/9/2025
Thank you!
Arshad A.
5 out of 5
7/9/2025
Excellent service by Shedrick
Karen G.
5 out of 5
7/9/2025
I’ve had the pleasure of always having a positive experience at JM Lexus. Thank you for great service.
Monika L.
5 out of 5
7/9/2025
Very professional service, on time
Michael G.
1 out of 5
7/9/2025
I was perfectly satisfied with my advisor. When my car came in to be returned to me, it was not washed properly with a huge stain on the side exterior. The guy said I needed it details that he couldn’t get it out.
Severo V.
5 out of 5
7/9/2025
Great customer support from start to finish!!
Mito T.
5 out of 5
7/9/2025
None good service same day ty
Venus P.
5 out of 5
7/9/2025
Glenn always goes above and beyond by paying attention to detail and makes sure I get out in a timely manner when I have appointments which is very appreciative. This is the kind of service all your staff should model after
Mary Jo.
5 out of 5
7/9/2025
Justin was very polite and professional.
Diana C.
5 out of 5
7/9/2025
Great customer service
Elizabeth C.
3 out of 5
7/9/2025
Satisfied with the service but not satisfied with the lack of a warranty. I purchased the vehicle new from J M Lexus 18 months ago. The vehicle has 9200 miles. I was told that 3 of the 4 tires had a nail. When asked I was told that there was no hazard warranty. When I purchased the vehicle, I was not offered a warranty on the tires. Spent $1000 yesterday for 3 new tires. Not happy

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