JM Lexus Auto Repair Service

Joe was very nice, helpful, and he took his time to explain everything step by step.

Leo is an asset to your company!

Luis is great! The best I ever worked with!

Very professional job completed great

Glenn Fleischman has been our service manager since we moved to Florida from New York in 2017. He has always taken such great care of us. Going to JM Lexus is always a happy experience and Glenn has always made it even bette

Luis was exceptional today in getting my car in and out in a very reasonable time. His attention to detail for my service was spot on !!! He got it done like he said it would be done and satisfied some long time tire conditions that were very irritating to me. Thanks.

No

Joe is thorough in describing current work being done as well as future explaining what the next visit will involve so there are no surprises. He is pleasant and efficient. He brings personality to the job.

Exceptional service & ongoing communication about the status of my vehicle.

Adrian Todd is very respectful and courteous he is a people person and very nice

I was able to connect my digital key to my phone. The service Manager ensure me that they would get it taken care of which they did. I really appreciate the effect. They went over and beyond to make sure it was working properly.

Good experience.

Maico was excellent

Professional and courteous

Please note, this dissatisfaction has nothing to do with the advisor on this visit. Because was one was not generated on my last visit(which you probably won't see in your records as this advisor did not either) The last visit my car was returned to me because I didn't do the tire rotation because I needed new tires and wasn't prepared to do that that day so my car was not even looked at. Had it been I can't help but believe they would have been able to save the rotors. I asked about my front breaks ever since I did the back ones because that advisor said it wouldn't be too far off. Because of it not being looked at I'm going to have to spend more. The guy didn't even refresh the service alert but I later figured that out on my own. Again did not have an issue with this advisor, only the one prior. I highly doubt if I'll return to JM again.

Thank Leo

Easy to communicate, professional service.

He was prompt and communicative

It was the battery and solved quickly and professionally

Delilah was very helpful and she continue to take me informed thought out the process of my vehicle service.