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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4815 reviews 70%
4 star 1390 reviews 20%
3 star 142 reviews 2%
2 star 256 reviews 4%
1 star 233 reviews 3%
Review Us
Vicki L.
5 out of 5
7/16/2025
Delilah was great!
Bill E.
5 out of 5
7/16/2025
Wendy is a excellent service advisor She is a great member of your company
Victor J.
5 out of 5
7/16/2025
Shedrick is very customer focused and I goes out of his way to answer questions and help in any way. He is why I service my vehicle at JM Lexus.
Elliot K.
5 out of 5
7/16/2025
Xavier went above and beyond and his communication was excellent the entire process.
George M.
4 out of 5
7/16/2025
Ryan is good manager and a good man
Salisha H.
5 out of 5
7/16/2025
Wait wasn't bad, enjoyed your selection of coffee! Staff as usual was friendly and courteous.
Marisol R.
4 out of 5
7/16/2025
Luis was very professional and courteous. Texted and called when vehicle was ready. Good energy.
Linda L.
5 out of 5
7/16/2025
Adriane was a pleasure to work with
Derek W.
5 out of 5
7/16/2025
Leo was great! Provided excellent service. I hope to work with him in the future.
Jo-Ann S.
5 out of 5
7/16/2025
Lexus service is the best around. They’re thorough and efficient. The wait was a bit long though
Regina W.
5 out of 5
7/16/2025
Beast service I m always getting from Lexus
Bruce S.
4 out of 5
7/16/2025
Joe is polite competent and a man of his word. Super guy!
Sheila P.
5 out of 5
7/16/2025
Job well done! Thank you!
George D.
5 out of 5
7/15/2025
Great service. Joe was very interested in our needs.
Gerard V.
5 out of 5
7/15/2025
Great service as usual. Pleasant experience This is my 4th Lexus. Great vehicle great service.
Susan K.
4 out of 5
7/15/2025
Wonderful service we will be back
Diane C.
4 out of 5
7/15/2025
Brandon took good care of my car and my issues.
Heather T.
3 out of 5
7/15/2025
After my husband had a camera system installed in my vehicle, all of the emails that should be sent to me are being sent to him. Please update your system to show as my email address, NOT
Heather M.
5 out of 5
7/15/2025
Thanks as always, Carlos!!
Paul D.
5 out of 5
7/15/2025
Delilah was professional and courteous, went out of her way to see that I was taken care of.

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