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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4921 reviews 70%
4 star 1426 reviews 20%
3 star 147 reviews 2%
2 star 257 reviews 4%
1 star 242 reviews 3%
Review Us
Lynn S.
5 out of 5
6/5/2026
Mike is an excellent mechanic. 5 Star. And MJ is an excellent service advisor. 5 Star. JM Lexus excellent also.
Patricia N.
4 out of 5
6/5/2026
Adrian was great - explained everything and kept me informed. Donny who helps with connection problems between my iPhone and the Lexus is also a star.
Myriam A.
5 out of 5
6/5/2026
Excellent service provided by JOHN NAHAR once again a nice experience. Thanks
Angela G.
5 out of 5
6/5/2026
Delilah was extremely helpful throughout the process. Thank you!
Nghia T.
5 out of 5
6/5/2026
The best job
Daniel K.
5 out of 5
6/5/2026
Always fast,friendly,and efficient service from Omar Maeda.
Julio H.
5 out of 5
6/5/2026
Leo was great.
Robert F.
5 out of 5
6/5/2026
Leo is simply outstanding! Leo is honest, caring, and extremely knowledgeable, and is always available to keep my Lexus in perfect condition. It is always a pleasure being assisted by Leo!
Jesus P.
5 out of 5
6/5/2026
Thank you for your great service.
Chantal L.
5 out of 5
6/4/2026
Thank you!
Lori M.
5 out of 5
6/4/2026
Everyone is always very efficient, professional and nice at your dealership. Another job well done!
Barry B.
5 out of 5
6/4/2026
Wendy was outstanding as usual.
Martha V.
4 out of 5
6/4/2026
Wendy is amazing
Robert D.
5 out of 5
6/4/2026
Adrian is a great service Manager. He is personable, efficient and explains everything that is being done to my car. And does his best to expedite service since I wait for my car.
Stacey H.
5 out of 5
6/4/2026
Daniel was professional & pleasant throughout. The work was done as quickly as possible. He explained what was done & off I went all within 2 hours!
David S.
4 out of 5
6/4/2026
Wendy is the BEST. She never misses a call and is very pleasant and accommodating. She is old school Lexus Service. Very satisfied
Pablo F.
5 out of 5
6/4/2026
Fast and great service as always!
Paul H.
4 out of 5
6/4/2026
This service was for a recall issue. It took a while longer but Shedrick kept us posted. I didn't take advantage of the snack bar or coffee but it was good to know it was available. Thanks again. The car was delivered in perfect condition.
Veronica P.
5 out of 5
6/4/2026
Good customer service and super efficient Mr. John Nahar I was super happy with his service and I recommended him.
Bonnie B.
5 out of 5
6/4/2026
Shedrick was very accommodating, and helpful. I appreciate his professionalism.

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