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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4616 reviews 71%
4 star 1329 reviews 20%
3 star 137 reviews 2%
2 star 245 reviews 4%
1 star 222 reviews 3%
Review Us
Paul C.
5 out of 5
4/24/2026
Great job, enjoyed the free food and coffee in the waiting area, got me in and out fast. Very Satisfied
Denis S.
5 out of 5
4/24/2026
Always quality treatment and services.
Thomas J.
5 out of 5
4/24/2026
Great job everyone was on top of their game - thank you Wendy for managing a great service experience
Patrice G.
5 out of 5
4/24/2026
Adrian went above and beyond to ensure my complète satisfaction. Thank you Adrian for your professionalism and excellence.
Deborah L.
4 out of 5
4/24/2026
Understood my problem and worked to resolve quickly.
Ian J.
5 out of 5
4/24/2026
No comment
Allen M.
4 out of 5
4/24/2026
Professional and approachable easy to deal with and pushy
Abe W.
5 out of 5
4/24/2026
Delilah was super attentive and helpful. Easy experience start to finish!
Marilyn R.
4 out of 5
4/24/2026
I found him very informative and clear about what was wrong and not wrong with my car
Robert S.
4 out of 5
4/24/2026
Omar is the best
Gary H.
5 out of 5
4/24/2026
Professional service! Efficient!
Christopher D.
5 out of 5
4/24/2026
Prompt service, completed when promised, all good
Philip R.
5 out of 5
4/24/2026
Very helpful. Quick and efficient
Salma S.
4 out of 5
4/24/2026
Excellent dealership and service dept. Totally satisfying experience.Adrian Todd was superb. Had regular service and 4 tire change on RX 350.Adrian got me the best price possible. I Have been a repeat customer for more then 10 years at this dealership for new cars and service. For new car sales I deal with Khalid Dandashi, who always gets me the best deals.
Richard E.
5 out of 5
4/24/2026
Service and help was exceptional!
Jarrod M.
5 out of 5
4/24/2026
Great experience, thank you!
Patricia W.
5 out of 5
4/24/2026
I felt very confident with the service rep Leo. I will ask for him the next time. He is very good, personable and an excellent advisor.
Sivan O.
5 out of 5
4/24/2026
Justin was very respectful of my time and concerns. Efficient and extremely polite. Great experience.
Stephen B.
5 out of 5
4/24/2026
All went smoothly. Thank you,
Mikhail A.
5 out of 5
4/24/2026
I had an excellent experience at JM Lexus. The service was incredibly fast and efficient, which I really appreciated. They also price matched without any hassle, making the whole process smooth and stress-free. From start to finish, everything was handled professionally, and the staff made sure I felt taken care of. Overall, a great experience—I would definitely recommend them to anyone looking for top-notch service.

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