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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4616 reviews 71%
4 star 1329 reviews 20%
3 star 137 reviews 2%
2 star 245 reviews 4%
1 star 222 reviews 3%
Review Us
Nicole B.
5 out of 5
4/23/2026
Very easy system. Brandon was very helpful and kind
Vincent S.
5 out of 5
4/23/2026
Joe is always fabulous.
Carol S.
5 out of 5
4/23/2026
Justin was professional and very communicative about the status of our sevice. As always, JM Lexus was a pleasure to deal with! A great overall experience.
Meredith S.
5 out of 5
4/23/2026
Justin Ross was outstanding in all respects!!!
Christopher T.
4 out of 5
4/23/2026
Chauncey is always great! This is either my third or fourth vehicle and he has always been amazing. You guys are lucky to have him.
Tamara S.
4 out of 5
4/23/2026
John is awesome and represents well
Frank K.
2 out of 5
4/23/2026
The service techs refuse to inflate the tires to manufacturer specs. This has occured every time I have service. Omar does great job, but the techs remain obstinate and ignore my request.
Heather M.
5 out of 5
4/23/2026
Shedrick was thorough and thoughtful as always. His service is really appreciated in this current climate.
Maria P.
5 out of 5
4/23/2026
Luis and your entire organization were great thanks. Great service from your organization creates loyal customers.
Susan C.
5 out of 5
4/23/2026
Daniel is always so friendly and has a way of expressing himself that gives me, the customer, a feeling of confidence and shows me his love of JM Lexus. Thank you, Daniel, for the efficient service and excellent customer service!
Aslanbi Z.
1 out of 5
4/23/2026
Dashboard was dirty after front speaker installation.
Ray W.
5 out of 5
4/23/2026
Mr Todd was a pleasure to work with.
Paul G.
5 out of 5
4/23/2026
Maico is excellent very professional
Richard S.
5 out of 5
4/23/2026
Keep Señor Lamas happy. Excellent Service Writer!
Rene C.
4 out of 5
4/23/2026
Any comment
Jensen T.
1 out of 5
4/23/2026
Hello, we drove the Tx to Tampa over the weekend and the noise from the driver side seem to have gotten worse
Christine P.
5 out of 5
4/22/2026
Shedrick did an excellent job to keep me informed and to provide excellent service.
Joe L.
5 out of 5
4/22/2026
Excellent servicr
Serhii S.
5 out of 5
4/22/2026
Everything is perfect
Roberta S.
5 out of 5
4/22/2026
Thank you Excellent sevice

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