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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4799 reviews 70%
4 star 1384 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 231 reviews 3%
Review Us
Ross S.
5 out of 5
8/5/2025
Very good experience at my service appointment Adrian was very helpful and the team at JM!
Maikel S.
5 out of 5
8/5/2025
Great service by Brandon!! H he was always on top of it!!
Jose E.
4 out of 5
8/5/2025
Mr. Lamas was excellent. He expedited my service, was professional, and proactive without being intrusive or intense. I hope I'm lucky enough to have him as my advisor next time.
Ira M.
4 out of 5
8/5/2025
Sam is the best
Malcolm R.
5 out of 5
8/5/2025
I am happy with my service at JM Lexus. Chauncey Levy is a professional and very knowledgeable I would recommend any Lexus owner to contact Chauncey for any service needs.
Philip C.
5 out of 5
8/5/2025
Carlos is great. Service was done quickly and efficiently
Laura F.
5 out of 5
8/5/2025
Daniel was very helpful and professional
Jerry E.
5 out of 5
8/5/2025
Enjoyed working with Maico and I look forward to working with him in the future. Thanks for the great service ????
Lisa O.
5 out of 5
8/5/2025
Service was great, thank you.
Eileen C.
5 out of 5
8/5/2025
Shedrick was great to deal with.
Marcelo D.
5 out of 5
8/4/2025
Very knowledgeable and professional.
Lynette Gertrude.
5 out of 5
8/4/2025
Chauncey was completely excellent to work with very knowledgeable and kept me informed on what was going on, really appreciate him.
Michelene B.
5 out of 5
8/4/2025
N/A
Branna (.
5 out of 5
8/4/2025
As always wonderful service
Valerie C.
5 out of 5
8/4/2025
Joe is always a pleasure. He explains everything very thoroughly and makes sure I understand all the work that needs to be done and why. It’s rare these days to feel like more than just a transaction, but Joe always makes sure I feel like a valued customer.
Bradley S.
2 out of 5
8/4/2025
The technician left the oil cap off. My car is back in service at this time.
William P.
4 out of 5
8/4/2025
Shedrick was great, don’t send me anymore surveys, it says you value your time more than mine.
Robert D.
5 out of 5
8/4/2025
Daniel was knowledgeable and friendly. Thank you
Jack L.
4 out of 5
8/4/2025
The lounge on the second floor is very relaxing as well as the drinks that are provided during our wait time pass faster
Gloria T.
4 out of 5
8/4/2025
Xavier Allen always take care of my car problems .

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