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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4799 reviews 70%
4 star 1384 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 231 reviews 3%
Review Us
Joan V.
5 out of 5
8/6/2025
Very good as usual!
Larry M.
4 out of 5
8/6/2025
Took time and did not rush great experience
Narain B.
5 out of 5
8/6/2025
Okay
Shari G.
4 out of 5
8/6/2025
I bought my car at Lexus in Pembroke Pines. This is my third Lexus, the first two I bought from you at JM Lexus. My experience at JM Lexus was far superior to that I had at Pembroke Pines. I came back to you guys today because I missed The great service you guys offer. So I appreciate you. And thank you.
Lewis L.
5 out of 5
8/6/2025
Excellent Job
David H.
5 out of 5
8/6/2025
While the service needed on my car was not done at JMLexus due only to the price, Leo was very accommodating and professional in our dealings and I will go to him with any other problems or service needed on my car.
Mark S.
4 out of 5
8/6/2025
No more surveys
Don H.
5 out of 5
8/6/2025
The service was so good
Juan Q.
5 out of 5
8/6/2025
Carlos and the JM Lexus Service team provide the best services any customer can ask for.
John D.
5 out of 5
8/5/2025
Great job from everyone at j. M.
Eun K.
5 out of 5
8/5/2025
He knows how to explain to customers questions I ‘m very pleased for his help good job thank you
Hung N.
5 out of 5
8/5/2025
I love your services
Susan G.
5 out of 5
8/5/2025
As Always the service was great!
Brad S.
5 out of 5
8/5/2025
Maico is the best adviser that I had since I’ve been coming to Lexus he makes sure I’m well taking care of
Jack A.
5 out of 5
8/5/2025
Sam was terrific. Very knowledgeable, efficient & nice. He is the best service person I’ve had.
Geoffrey M.
5 out of 5
8/5/2025
Thanks
Louis S.
5 out of 5
8/5/2025
Brandon was great!
Majorie A.
5 out of 5
8/5/2025
Good service appreciated thank you
Robert W.
5 out of 5
8/5/2025
Delilah was the bestt Agent Since I bought my first RX 300 in 2002. She serviced our new 2023 luxury edition with perfection ...I thank JM Lexus For having such a great team member. Yours truly R.W.
Nancy S.
2 out of 5
8/5/2025
The car was delivered back to me with badly scraped up tire rims. They’re picking were hard to miss. Thankfully, Lexus is taking care of it.

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