JM Lexus Auto Repair Service

He was great

Bruno was wonderful,

Chauncey is great! Always a gentleman and a professional.

He is the best

I’m very satisfied with the service received.

I always went for

Leo was a knowledgeable and professional man. We have worked with him before and have found him to be an outstanding person

Adrian was great, thank you for everything!

Wendy has excellent customer service skills and pleasant to deal with .

Adrian was great

Professional & Knowledgeable about my issues with my Lexus

The JM Lexus team is always very helpful and does excellent work. I've known them for 16 years and that is why I continue to take my car there whenever I need service.

Joe was super. He took the time to explain everything His help was amazing

Adrian was great. He saw how my trunk would lock only intermittently when the “trunk lock” was depressed on the trunk lid. He tried four times and it only worked twice for him. Your service manager said we were doing it wrong because he couldn’t replicate the same outcome. I researched why my trunk wouldn’t lock when I took one to two steps back and there are many people with the same complaint. There is a way to change the sensitivity to help it close when you take one to two steps back. Your service manager refused to do anything with the sensitivity saying that your service rep, Adrian, and myself we’re doing it incorrectly. I assure you that I can count two steps, as Adrian did as well. I find it insulting that your service manager doesn’t trust your customer and doesn’t trust your own service rep to know how to push a button and step back.

I was completely satisfied with my experience and getting my maintenance resolved timely. Adrian was very professional

The attention I received from Joe was extraordinary! His knowledge about all the features of the car is exceptional!

Carlos is the best

Exceptional!!

Alls well Thanks.

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