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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4799 reviews 70%
4 star 1384 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 231 reviews 3%
Review Us
Gina C.
4 out of 5
8/16/2025
I always appreciate Joe’s professionalism and great customer service. He genuinely cares about his customers and represents JM Lexus to be above any other Lexus dealer in South Florida.
Anthony M.
4 out of 5
8/15/2025
No it was Wendy who assisted me on my service needs and not Ryan. Please correct that matter. Thank you
Bert J.
5 out of 5
8/15/2025
Joe went above and beyond! Kudos to him!
Alfred Z.
4 out of 5
8/15/2025
We look forward to the survey!
Suzanne B.
5 out of 5
8/15/2025
Very knowledgeable and explained everything in a great detail.
Stacey H.
4 out of 5
8/15/2025
Bring it on !
Tara E.
5 out of 5
8/15/2025
Thank you!
Marc G.
5 out of 5
8/15/2025
Joe was great. The best service representative that I’ve ever had at JM Lexus. He was courteous, and cleared up a problem with my prepaid service when I purchased the vehicle. Marc R. Goldstein Esqy
Eulyn P.
5 out of 5
8/15/2025
Always a great experience.
Robert C.
5 out of 5
8/15/2025
Great service.
Georgine P.
5 out of 5
8/15/2025
Usually when you service your car, they always wash the car for you but today they didn’t.
James R.Onoprienko,Trustee,U/T/A.
5 out of 5
8/15/2025
Couldn’t have been nicer. Problem taken care of quickly. Thank you
Daniel Z.
5 out of 5
8/15/2025
Xavier handled my concerns about my 2025 IS 300 in a timely manner & completely satisfied
Melvin G.
5 out of 5
8/15/2025
Great service
Ian J.
5 out of 5
8/14/2025
Smooth appointment
Brecheneve J.
5 out of 5
8/14/2025
Shedrick is one of the best I truly enjoy how he always make sure that I'm aware of everything that needs to be done in my car I'll always be a JM LEXUS customer
Jeffrey B.
5 out of 5
8/14/2025
Excellent service!!!
Cassandra B.
5 out of 5
8/14/2025
Delilah was awesome!!! JM service is always amazing.
Imran S.
5 out of 5
8/14/2025
Carlos Numzl is an excellent service advisor,always displayed a very pleasant and helpful behaviour
Diane L.
5 out of 5
8/14/2025
Great job!

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