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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4792 reviews 70%
4 star 1384 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 231 reviews 3%
Review Us
George K.
1 out of 5
9/4/2025
I brought the Lexus in for a notice to immediately see dealer. When I got the Lexus back, it said the same thing maintenance needed immediately, so I'm going to try to bring it back tomorrow.
Pedro T.
5 out of 5
9/3/2025
He was excellent and very professiona. l
David S.
5 out of 5
9/3/2025
Timely and efficient
Peter W.
5 out of 5
9/3/2025
It was a pleasure dealing with Brandon
Miguel H.
5 out of 5
9/3/2025
Thank you guys! You are the best! Thanks Sam!
Victor S.
5 out of 5
9/3/2025
Service was excellent and the service advisor was great. Thank you
Inez B.
5 out of 5
9/3/2025
Thank you to the timely and quality service.
Steven D.
5 out of 5
9/3/2025
Sam, you were great.
Gibbons C.
5 out of 5
9/3/2025
Great service thank you
Steven L.
2 out of 5
9/3/2025
Very bad experience. Usually, you guys do reasonably well, but not this time. In the future, I will likely just use Jiffy Lube or one of the dozen or so auto repair shops that are within one mile of my home. It would save me tons of time and money. I have been loyal to a fault for many years, but I’m done.
Ileana B.
4 out of 5
9/3/2025
Carlos is always nice and professional. He takes good care of me. He should be commended for his excellence in Customer Service and always taking care of his customers. You are very lucky to have him working there. He has been my rep for over 20 years.
Adrien P.
5 out of 5
9/3/2025
The staff was kind and knowledgeable
Brenda F.
5 out of 5
9/3/2025
She was great!
Keith G.
4 out of 5
9/3/2025
Give Xavier a new car and a raise immediately!!
James G.
5 out of 5
9/3/2025
I’m happy that Brandon Chandler was my advisor. He was able to get the service done to my car under 2 hours. That’s a plus for me and he’s very knowledgeable about the Lexus product and service. I will definitely schedule my next appointment with him.
Rose W.
5 out of 5
9/2/2025
Excellent customer service Michael was friendly and knowledgeable
Nadiene H.
5 out of 5
9/2/2025
Excellent service 10 out of 10 service. I left an item in the loaner and it was returned. Thanks again for a job well done.
Joe B.
5 out of 5
9/2/2025
Courteous professional and answered all my concerns. I will definitely work with her in future visits.
Cynthia S.
5 out of 5
9/2/2025
Great friendly service
Catherine P.
5 out of 5
9/2/2025
He delivered exceptional service and was very informative.

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