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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4779 reviews 70%
4 star 1383 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 231 reviews 3%
Review Us
Weifen S.
5 out of 5
9/18/2025
No comments
Kenneth N.
5 out of 5
9/18/2025
Xavier is an outstanding representative of JM Lexus. He is very professional, courteous, helpful, and friendly. I highly recommend him as a service representative.
Verna J.
5 out of 5
9/18/2025
Xavier was a very generally nice person, always eager to help. He took time to answer all my questions in detail to help me get a good outcome. He kept me informed throughout the process all with a big smile. He walked me to my car and made sure I was satisfied. Thank you Xavier for a great experience with JM Lexus.
Nikeshia P.
5 out of 5
9/18/2025
Mr. Anderson has given me a great customer service and I've had no issues when it comes down to explaining what I need to get done he's awesome and I'm very satisfied with his service.
Judith O.
5 out of 5
9/18/2025
Great customer service!
Lydia B.
5 out of 5
9/18/2025
I am 100% satisfied with the service I go from JM Lexus
George M.
5 out of 5
9/18/2025
Excellent service from start to finish. Carlos Nunez is a pleasure to work with.
Sonia W.
5 out of 5
9/17/2025
He was cordial, professional and explained what was happening to my vehicle
Kelly S.
5 out of 5
9/17/2025
Sedrick is beyond top notch.
Donna S.
5 out of 5
9/17/2025
Shedrick Anderson is a wonderful advisor who is easy to talk to. I appreciate his professionalism.
Lisa D.
5 out of 5
9/17/2025
Best service since 2006!! Shedrick is great!
Kim R.
5 out of 5
9/17/2025
Great service
Patricia S.
5 out of 5
9/17/2025
Carlos Nunez always takes good care of me.
Jacques L.
3 out of 5
9/17/2025
The service was excellent but the workers in the mechanic shop should be more careful for they put a minor dent on the front hood of my 2025 Lexus nx that I purchased less than a month ago! Please address this concern…
Darlene D.
5 out of 5
9/17/2025
Super friendly. Service was efficient. Loaner made it easier for me to leave my car. Thank you!
Regina F.
5 out of 5
9/17/2025
Luis did a great job. A plus service
Lisa E.
4 out of 5
9/17/2025
Louis and Danny (head of service ) are the best
Ayesha S.
5 out of 5
9/17/2025
100 %Great customer service . Very professional. One of the best there at Lexus.
Gustavo S.
5 out of 5
9/17/2025
Thank you.
Leonard M.
4 out of 5
9/17/2025
Omar is excellent as my advisor

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