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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4779 reviews 70%
4 star 1383 reviews 20%
3 star 141 reviews 2%
2 star 255 reviews 4%
1 star 231 reviews 3%
Review Us
John S.
5 out of 5
9/17/2025
Sam is a professional and did a great job for me!
Vinayak K.
5 out of 5
9/17/2025
Very professional, courteous and gave me all the information i need upfront. He listened to me very well and updated me regularly.
Paul W.
5 out of 5
9/17/2025
Thanks again
Stephen G.
5 out of 5
9/17/2025
He os the best
Louise A.
4 out of 5
9/17/2025
Good dealership with wuakitycstaff
James Z.
4 out of 5
9/17/2025
Thank you I always appreciate the fact that everything is checked over thoroughly so that gives me a good feeling about the ability to just jump in my car and go whenever I need to without having to be concerned that it start because my battery was checked. I also appreciate the fact that my car was washed and vacuumed. It’s just nice little adult features like that that has just a great touch. Plus the kind courteous service from everyone that I encounter in the service department.
Linda R.
5 out of 5
9/17/2025
Always a pleasure having my car serviced by JM Lexus. Thank you.
Dale B.
5 out of 5
9/17/2025
Great customer service experience
Lionard F.
5 out of 5
9/17/2025
Great job and great work
Oscar C.
5 out of 5
9/16/2025
None
Robert G.
5 out of 5
9/16/2025
Excellent service
Dolores F.
1 out of 5
9/16/2025
Not letting me send my complaint
Nancy R.
5 out of 5
9/16/2025
It has been such a great experience have Delilah as our service advisor.
Monica R.
5 out of 5
9/16/2025
Great job. Very satisfied with service. Carlos Nunez always makes sure the customers are well taken care of. Much appreciated JM Lexus.
Andrew Lewis.
5 out of 5
9/16/2025
John is wonderful, made the whole process easy.
Carlos M.
5 out of 5
9/16/2025
Xabier was excellent! the whole experience was great. Thank you
Kesner A.
5 out of 5
9/16/2025
I am very happy with Lexus is the best car on the wall
Lois W.
5 out of 5
9/16/2025
Brandon was great!
Ryan S.
1 out of 5
9/16/2025
Not good. Wont return.
Gayle G.
4 out of 5
9/16/2025
Xavier was professional and friendly. I was a bit surprised when he told me the key was at the front desk as he usually walks me out to my car. That is a bit more of a personal touch. Otherwise the experience was a great as usual!!!

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