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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4921 reviews 70%
4 star 1426 reviews 20%
3 star 147 reviews 2%
2 star 257 reviews 4%
1 star 242 reviews 3%
Review Us
Anastasia H.
5 out of 5
6/16/2026
Great service. No complaints
Mark L.
4 out of 5
6/16/2026
Joe is great. Not the first time he's been my service tech. Friendly, helpful, and good communication
Pamela Q.
5 out of 5
6/16/2026
My service advisor, Joe, is amazing. He is welcoming, kind and conscientious of a customer’s time.
Lori S.
5 out of 5
6/16/2026
MJ was great. Very personable and explained everything to me. I highly recommend MJ and JM Lexus.
Allen A.
5 out of 5
6/16/2026
He was very polite and the car was ready in a timely amount of time .
Stalia A.
5 out of 5
6/16/2026
Maico was wonderful. He was very professional, respectful, and aim to please his customers.
Jenna L.
5 out of 5
6/15/2026
Wendy was sweet and explained my first service with lexus
Aimee B.
3 out of 5
6/15/2026
Recently I bought 2 tires yesterday. I got a nail I one that you replaced for me because of the warranty. Yesterday, I replaced the other 2 tires meaning now I have all new tires. The problem is they didn’t put valves covers on the tires. If you could send me 4 valve covers to my home that I’ll put on myself I would greatly appreciate it. Sincerely, Aimee B
Roman L.
5 out of 5
6/15/2026
Great, professional and very helpful. Five out of five experience
Pauline B.
4 out of 5
6/15/2026
Luis Sierra also go above and beyond for his customers. He is great in what he do and a great person to assist you with all your needs.
Radhames R.
1 out of 5
6/15/2026
Oil change and filters are way too expensive plus everything else tires 3 of them 1,200.00 that’s crazy.
Howie B.
5 out of 5
6/15/2026
Looks like JM was looking to aggressively upsell services. Some a bit and questionably. I will be on watch while giving JM the benefit of the doubt.
Matt M.
5 out of 5
6/15/2026
Leo is the best. A pleasure to work with.
Towana T.
5 out of 5
6/15/2026
He was professional, courteous and kept me apprised of the progress of my vehicle offering me a lianer.
Marjorie M.
5 out of 5
6/14/2026
Was very satisfied, thank you again for the service
Peter A.
5 out of 5
6/14/2026
Amazing service from Maico
Michele F.
5 out of 5
6/13/2026
Leo was very helpful and knowledgeable. I will definitely go back to him for my next service.
Claudio V.
5 out of 5
6/13/2026
Excellent service, great guy Justin!!!!
Soraya D.
5 out of 5
6/13/2026
Great service
Joe Z.
5 out of 5
6/13/2026
Juan was great. He listened to our concerns and followed thru with the technician

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