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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4612 reviews 70%
4 star 1329 reviews 20%
3 star 137 reviews 2%
2 star 245 reviews 4%
1 star 222 reviews 3%
Review Us
Stepahnie J.
5 out of 5
5/6/2026
He was amazing made sure I was updated about everything very awesome customer service and he was also nice to my son ????
Miracle B.
5 out of 5
5/6/2026
Joe was incredible! Fast, and so helpful! Thx Joe!!!
Paul Rocco.
4 out of 5
5/6/2026
Daniel was good. Love this dealership
Denise D.
5 out of 5
5/6/2026
Joe is very knowledgeable,professional and friendly. He is wonderful.
Florentina G.
4 out of 5
5/6/2026
Overall satisfaction from Daniel service!
Paul G.
5 out of 5
5/6/2026
Peter is a fantastic service advisor. Very accommodating and made me feel I am important. An excellent addition to your service center
Gayle G.
3 out of 5
5/6/2026
Everything was checked and presented to me .
Kristina R.
5 out of 5
5/6/2026
Excellent experience with Maico- professional, expedient and on point. Highly satisfied and look forward to working with him again.
Richard P.
1 out of 5
5/6/2026
I initially called 14 different times trying to get information and got hung up on transferred and then disconnected sent to voice mail. No return call requested a manager Got voicemail of someone that was not even there. Called. Asked for service director and got voicemail. Finally got someone that gave me incorrect information. Came to dealer and got Juan Orlando who finally was able to help. He was wonderful.
Vinicius M.
5 out of 5
5/6/2026
Joe is outstanding in his attention to detail.
Peter B.
5 out of 5
5/6/2026
Professional and courteous service.
Hyacinth D.
5 out of 5
5/6/2026
Great
Lynette B.
5 out of 5
5/6/2026
Yes
Kai O.
5 out of 5
5/6/2026
Luis Sierra my service advisor was very knowledgeable and helpful with my service at JM Lexus. I had a wonderful experience. Thank you!
Sarika L.
4 out of 5
5/6/2026
Joseph is awesome to work with, the dealership is not close to me but I know my car is in great hands with him
Philip Raphael.
5 out of 5
5/5/2026
Brandon was professional and helped me with everything.
Ira Z.
4 out of 5
5/5/2026
Joe represents everything that Mr. Moran tried to instill in his employees; Customer service. satisfaction and loyalty. Joe is a wonderful young man!! Thank you Joe, J M would be proud!!
Diana R.
5 out of 5
5/5/2026
Delilah provide fantastic service
Akeel A.
4 out of 5
5/5/2026
Noticed the first attendant got in the car and didn't put no covers on the seat or the floor mat. This should be done as the first point of contact.
Richard S.
5 out of 5
5/5/2026
Omar handled the issue with professionalism and completely. Once again, JM Lexus exceeded my expectations!

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