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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4921 reviews 70%
4 star 1426 reviews 20%
3 star 147 reviews 2%
2 star 257 reviews 4%
1 star 242 reviews 3%
Review Us
Gwendolyn S.
5 out of 5
6/20/2026
Good job
Carmelo G.
5 out of 5
6/20/2026
Adrian is very professional, it was no surprises when come to the final bill, very helpful all the way.
Troy F.
5 out of 5
6/20/2026
Very professional and pleasant experience.
Gail C.
4 out of 5
6/20/2026
Excellent service by both MJ and Michael the technician who spoke with me yesterday and explained specific details regarding the car very helpful.
Angela S.
4 out of 5
6/19/2026
He’s great, you are lucky to have such a professional employee
Nancy D.
5 out of 5
6/19/2026
Will do!
Esther D.
5 out of 5
6/19/2026
Omar goes over and above to make sure all is completed and done to customer’s satisfaction in a reasonable time. He’s a good listener and a pleasure to work with
Tysheika S.
5 out of 5
6/19/2026
Shedrick was great. Very professional
Morton S.
5 out of 5
6/19/2026
Great service!
Michael M.
5 out of 5
6/19/2026
Leo was excellent, everything went as expected as always.
Lise D.
4 out of 5
6/19/2026
Appreciate the attention that Jos provided to me about the problem with my car
Diana G.
4 out of 5
6/19/2026
Also John Nahar was very kind and worried about my issue. 100% satisfied.
Marcia M.
5 out of 5
6/18/2026
Brandon was very Professional,Informative and Helpful during my visit. A true Asset to the Lexus Team
Brenda S.
4 out of 5
6/18/2026
Joe is an exceptional service advisor. He is kind, patient, listens to any concerns and addresses them. I feel as though Joe values me as a Lexus customer. He would make a great manager/team leader.
Martin F.
4 out of 5
6/18/2026
could not be happier. Ive been with Lexusfor about 30 years my new service man is amoung the best.
Tom G.
5 out of 5
6/18/2026
No problems
Karen D.
5 out of 5
6/18/2026
OK, I look forward to the Survey. Sam was very helpful, professional and informative. He made my experience superb!
Howard B.
4 out of 5
6/18/2026
He went above and beyond changing battery in key card and spent time explaining how it works .
Kim L.
4 out of 5
6/18/2026
I experienced a very dissatisfying experience at Lexus at the beginning at this year 2026 with an issue with my car and the laziness of service advisor Chauncey and I wasn’t planning on returning to your place of business until I got introduced to Mr Sam Llamas, a very up front, well mannered and knowledgeable service advisor.. He apologized for the incident and offered to be my advisor and help with all my future needs.. I highly recommend and appreciate Mr Llamas team work into saving your dealership from receiving a very bad review on social media..
Eddie B.
5 out of 5
6/18/2026
I greatly appreciated the service you guys provided, thank you!

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