Maico was amazing, excellent service.
Leo was great, very professional, friendly and knowledgeable. Time waiting was reasonable Leo did say one hour and a half and it was done around that time. They even washed my car. Very pleased customer.
My service was pretty long in wait but MJ my service advisor was able to help with making my experience better. His counterpart Juan was able to assist as well when MJ was with another customer. Mj called me after the service to make sure all was good and I appreciate that.
Xavier is consistent with delivering excellent service, He deserves a promotion.
Very professional, thoughtful, kind and explained everything to my knowledge.
Wendy is friendly and provides proactive advice.
Maico answered all questions and solved all issues with patience & respect.
Omar was great
He was professional and a pleasure to deal with
I look forward to having him as my new service advisor going forward
Thank you
Worst service representative I’ve ever dealt with.
All of the agency’s representatives were pleasant, efficient and courteous. The tech in the showroom was very helpful with some cer features. I was pleased with the service.
Peter is wonderful to deal with.
Leo has been my service advisor before. He is willing to answer anyquestions, explains issue that brought me in and always time,y. E is a definite asset to JM.
In and out with all the necessary work completed in a timely manner
T/Y
I had an excellent experience servicing my vehicle at JM Lexus. MJ provided outstanding customer service from start to finish and made the entire process smooth, professional, and stress free. He was knowledgeable, attentive, and kept me informed throughout the service appointment.
I truly appreciated his professionalism, communication, and commitment to ensuring I was completely satisfied. It’s rare to receive this level of care and attention today. Thank you, MJ, and the JM Lexus team for a job well done. I highly recommend both MJ and JM Lexus for exceptional service experience.
I like JM Lexus very much!!
I had some concerns about a prior service and voiced them to Delilah and she really handled it with extreme grace and professionalism… she exceeded my expectations and I really appreciated that!
Social