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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4775 reviews 70%
4 star 1381 reviews 20%
3 star 141 reviews 2%
2 star 254 reviews 4%
1 star 231 reviews 3%
Review Us
Tatyana J.
5 out of 5
9/30/2025
Great
Judith S.
5 out of 5
9/30/2025
He did a great job!
Renee L.
5 out of 5
9/30/2025
Always a great experience at JMLexus...Will forever be a Lexus customer
Jack K.
1 out of 5
9/30/2025
The driver’s seat frame was not repaired. Yet I left the dealership with the assurance that it was worked on and repaired. I now have to make another appointment, to go back to the service department and get this issue resolved. Jack K
Joyce S.
4 out of 5
9/29/2025
Confused my car was not in for recent service. May was the last time it was in
Luz K.
5 out of 5
9/29/2025
It’s always a pleasure coming to JM Lexus service department. The service consultants are so willing to make the experience wonderful. Especially Wendy Fermin, she is very professional and kind hearted. Thank you being the best Lexus Dealer!
Ronaflor S.
5 out of 5
9/29/2025
Joe was excellent!
Matthew P.
5 out of 5
9/29/2025
Excellent service. Thank you
Joseph F.
5 out of 5
9/29/2025
Joe was THEEE BEST !!!!! He was efficient, kind , very friendly, open and able to answer any of my questions and concerns. He is definitely a major asset to the Lexus organization!!!
Tami I.
5 out of 5
9/29/2025
Always friendly, very efficient thanks so much
Kiko B.
5 out of 5
9/29/2025
It's always a pleasure to bring my car in for service with Chauncey!
Keith J.
5 out of 5
9/29/2025
I had a great experience working with Sam, very courteous and efficient
Ron N.
5 out of 5
9/29/2025
John Nahar did a great job handling my service request.
Solitude P.
5 out of 5
9/29/2025
I love JM Lexus. I would not go anywhere else. Everything and Everyone were pleasant. Thank you, JM LEXUS. By the way, the breakfast danishes were tasty ????
Craig R.
5 out of 5
9/29/2025
Carlos is a great representative for JM. He always takes care of me.
Marilyn S.
4 out of 5
9/29/2025
Sam is great!
Selena B.
5 out of 5
9/29/2025
Xavier was great!
Dora S.
1 out of 5
9/29/2025
I was told by the sales people that I had one oil change every six months and then he was explained to me that it was only one which is what I originally was told
Jamie S.
4 out of 5
9/28/2025
Jorge in sales and Sam in service we terrific!!
Peta-Gaye J.
5 out of 5
9/28/2025
Joe is a great service personnel. Awesome job by him relating and making us customers feel valued.

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