Shedrick is not customer friendly.
Very pleased with service and our representative Justin
Good Evening was a pleasure dealing with Leo great person very knowledgeable thank you really appreciate
John was very courteous and helpful.
Always a pleasant experience having my car serviced at JM Lexus
Car was cleaned.. thank you.
He was professional and nice
Leo helped me out and made the process smooth, great guy very professional!
I brought in my car for an oil change and had a great experience. They do a great job keeping the customer up to date on everything and Sam made sure the car was in tip top shape because we will be driving back to Canada. His honesty and care was a testament to great customer service
Brandon Chandler has been my person for years. He is the best. Answers every question. A great asset for JM Lexus.
Mister Todd was absolutely helpful and straightforward which I really appreciate from people.
Wait time was satisfying. Thanks Daniel
When I spoke to. Brandon I told him I needed someone to show me how to adjust map on my screen. When I came back to pick up my car, Brandon was out to lunch. There was a girl walking around who said she can help me. I paid my bill and told her I needed help with the maps on my screen. She said she would get somebody to help me after sitting in my car for 15 minutes. I spoke to some man thatwas working there and he said they’re shorthanded and would try to get someone. After another 10 minutes ..nothing. I saw another worker and told him my problem and he helped me. not very good. Customer Service.
Tried submit but wouldn’t send
So I guess there was no interest in my opinion
Justin was wonderful to work with. He informed me with every step and was knowledgeable and informative. 5 Stars for Justin ????????????????????
Thank JM Lexus service department for always keeping me comforted and always assured that I am a Valued Customer. Kerry D Robinson.
What service? I have not been there in months!
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