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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4771 reviews 70%
4 star 1379 reviews 20%
3 star 141 reviews 2%
2 star 254 reviews 4%
1 star 231 reviews 3%
Review Us
William D.
4 out of 5
10/3/2025
Fine sevice
Philip Raphael.
5 out of 5
10/3/2025
Chauncey was great. He was very helpful and informative.
Ronald R.
5 out of 5
10/3/2025
Joe was excellent
Yang Q.
5 out of 5
10/3/2025
Service was good.
Carl E.
5 out of 5
10/3/2025
Very satisfied with the service
Michael B.
5 out of 5
10/3/2025
Daniel was courteous and professional, kept me informed of the work.
Richard F.
4 out of 5
10/3/2025
Adrian professionally managed the repair process. He recognized theneed for an efficient repair and was hands-on throughout the whole process. he maintained the appropriate level of communication. The job was done as promised I certainly would like to work with him again.
Francisco H.
5 out of 5
10/3/2025
Five Stars
Bonnie S.
4 out of 5
10/3/2025
Thank you for the trade-in appraisal situation and my new car
Glenn D.
5 out of 5
10/2/2025
All good. Especially pleased with the enthusiasm of every JM employee I came in contact with.
Seth K.
5 out of 5
10/2/2025
Leo and the JM team were amazing as always
Andrew P.
4 out of 5
10/2/2025
Justin was consistent, thorough, communicative; he got the next oil change done since I was close to 20000 miles; handled the wheel damage claim assiduously
Nadia H.
5 out of 5
10/2/2025
Daniel was very kind and efficient
David S.
5 out of 5
10/2/2025
Joe was awesome!
Patricia M.
5 out of 5
10/2/2025
Great
James W.
5 out of 5
10/2/2025
Mr. Todd, performed very well at his current position as an advisor. He was very knowledgeable about the entire process. He was also very professional and courteous. A true leader! Thank you Mr. Todd for an excellent experience with JM- Lexus.
Julie S.
5 out of 5
10/2/2025
Great job!
Joe B.
5 out of 5
10/2/2025
Very satisfied
Marilyn S.
5 out of 5
10/2/2025
Excellent Customer service
Bonnie S.
5 out of 5
10/2/2025
Carlos is great! He always provides exceptional service when I have to bring my car into JM Lexus.

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