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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4771 reviews 70%
4 star 1380 reviews 20%
3 star 141 reviews 2%
2 star 254 reviews 4%
1 star 231 reviews 3%
Review Us
Bonnie S.
5 out of 5
10/2/2025
Carlos is great! He always provides exceptional service when I have to bring my car into JM Lexus.
Seecharran R.
5 out of 5
10/2/2025
I appreciate Daniel Whittingham calling me an explain my service in details.thanks
Kerry B.
4 out of 5
10/2/2025
Joe is the best service representative!
David R.
4 out of 5
10/2/2025
Have been happy with the service right along.
Hank S.
4 out of 5
10/2/2025
Leo is very nice guy I asked him to follow up on my gas tank which only takes 11 gallons even when it s on empty
Ryan M.
5 out of 5
10/2/2025
Very smooth process he updated me on every question and concern I had. Great customer service as always
Anastasia A.
5 out of 5
10/2/2025
wonderful loyal trustworthy helpful only been going tj john for 12 years z true asset to your co
Yogi S.
5 out of 5
10/2/2025
Excellent communication at every step of the process.
George G.
4 out of 5
10/2/2025
Job done on time as promised.
Elizabeth H.
4 out of 5
10/1/2025
Completed in one hour! Thank you- first time for my oil change.
Mark H.
5 out of 5
10/1/2025
I was completely satisfied and treated very special
Michael N.
5 out of 5
10/1/2025
Wendy is always helpful and provides five star service.
Sandy C.
5 out of 5
10/1/2025
Wendy was sweet, engaging and professional. I enjoyed my visit.
Ellen E.
5 out of 5
10/1/2025
Wendy was fantastic and everyone in your service department has been great.
Shavon J.
5 out of 5
10/1/2025
He is the best. Always friendly and willing to help.
Randolph H.
5 out of 5
10/1/2025
All Good.
Tiffanie B.
5 out of 5
10/1/2025
Excellent customer service!
Kenzil T.
1 out of 5
10/1/2025
Dropped my vehicle off on Saturday for brake rotor repairs, haven’t spoken to Luis since, left several voicemails, it’s now Wednesday, no updates yet.
Amanda C.
4 out of 5
10/1/2025
Great service I was able to get my car issue resolved the same day.
June B.
5 out of 5
10/1/2025
Thank you for the excellent job you did with my Lexus! I will definitely give that form all excellents. Thank You again for your excellent job you did and the support you gave us.

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