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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4771 reviews 70%
4 star 1379 reviews 20%
3 star 141 reviews 2%
2 star 254 reviews 4%
1 star 231 reviews 3%
Review Us
Jacqueline R.
3 out of 5
10/4/2025
I was shocked that my maintenance contract expired with no notice & still have 3 oil changes to go
Suejan A.
5 out of 5
10/4/2025
Shedrick is always a pleasure to work with. Very committed to customer satisfaction.
Michekka R.
5 out of 5
10/4/2025
Everything was good.
Debra B.
5 out of 5
10/4/2025
Great service
Susan K.
5 out of 5
10/4/2025
Xavier was wonderful.
Duane C.
5 out of 5
10/4/2025
X Allen was amazing , excellent , 4 stars out of 4. My new service advisor
Walter L.
4 out of 5
10/4/2025
The service dept and Daniel are the reason we keep coming back to JM Lexus…4 or 5 vehicles so far
David R.
5 out of 5
10/4/2025
As usual, JMLexus provides high quality services and representative client assistance. Wendy Fermin is professional, good communicator and attention to detail.
Katherine H.
5 out of 5
10/4/2025
Great customer service at JMLEXUS. Completely satisfied.
Tracy R.
5 out of 5
10/4/2025
I’m not sure who Matthew O’Brien is. The only person I dealt with was Don Foster through the entire process
Andrew P.
5 out of 5
10/4/2025
Mr Lamas was very helpful, direct and friendly. We stayed in communication and I got my car back in top shape before I knew it. I appreciated his friendliness during this experience
Robert A.
5 out of 5
10/4/2025
Good experience
Daniela P.
5 out of 5
10/4/2025
Chauncey was an excellent and professional advisor
Camille J.
4 out of 5
10/4/2025
The service person who dealt with me, did an excellent job. He made sure that I knew how much was the price and labor before they start, and they finished my car just in time for me to run my errands. So I can say the service was superb. My rating 10 out of 10.
Rose F.
5 out of 5
10/4/2025
Wendy is wonderful and the service is excellent
Matthew B.
5 out of 5
10/3/2025
Great prompt service. Friendly staff
Alondra G.
5 out of 5
10/3/2025
Sam was awesome and attentive, thank you!
Valerie C.
5 out of 5
10/3/2025
Leo was extremely professional and considerate, he explained everything needed to be done to the vehicle clearly. He was very considerate that I had another appointment and was very understanding to my rushing.
Micheline P.
5 out of 5
10/3/2025
The service went very well in a timely matter Chauncey rocks
Marie S.
1 out of 5
10/3/2025
My car wasn’t wash properly and also they told me I needed brake but I didn’t need them

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