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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4770 reviews 70%
4 star 1379 reviews 20%
3 star 141 reviews 2%
2 star 254 reviews 4%
1 star 231 reviews 3%
Review Us
Alnise L.
5 out of 5
10/15/2025
NA
Joel S.
5 out of 5
10/14/2025
A great job! Thorough! Prompt! Knowledgeable! TY
Debra N.
5 out of 5
10/14/2025
Chico is wonderful ! He got me in and out fairly quickly
Dale S.
5 out of 5
10/14/2025
Customer service is unparalleled
Bonnie D.
5 out of 5
10/14/2025
My Service Rep, Delilah, was the greatest. She kept in touch with me & explained everything
Robert R.
5 out of 5
10/14/2025
Great service great advisor.
Michele D.
4 out of 5
10/14/2025
I’m not sure I know who Matthew O’Brien is, but I do know that Jose did a fabulous job wiring my front and back camera
Tery M.
5 out of 5
10/14/2025
Great customer services always
Morey K.
5 out of 5
10/14/2025
Excellent communication
Peter D.
5 out of 5
10/14/2025
Chauncey was outstanding. This was my first interaction. My previous advisor has retired. I was very impressed with Chauncey’s thorough approach and respectful demeanor. He is a tremendous asset to JM Lexus. I feel confident and comfortable moving forward with Chauncey as my advisor.
Liliana A.
4 out of 5
10/14/2025
Carlos Núñez i knows very well the word customer service . He is greatb
Nykeetress M.
5 out of 5
10/14/2025
Chauncey was extremely professional and he provided Great customer service!
Charlene G.
5 out of 5
10/14/2025
Service was excellent!
Artilene T.
5 out of 5
10/14/2025
Shedrick Anderson is really the best.I got my car service and was out in a timely manner.
Stanley S.
5 out of 5
10/14/2025
Joe was very helpful. Best service I've had since I purchased my car in 2019
Gloria D.
4 out of 5
10/14/2025
Very people friendly and helpful in my experience Thank you. ⭐️⭐️⭐️⭐️⭐️
Mary B.
5 out of 5
10/13/2025
Chauncey was professional.
Debra T.
5 out of 5
10/13/2025
He is the best !! Knowledge, kind, patient , and honest .
Mary J.
5 out of 5
10/13/2025
John is the best service advisor. My entire family loves him. Ty
Karen R.
5 out of 5
10/13/2025
Leo was a complete professional. He kept me updated along the way and explained everything.

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