Sam was kind, friendly and helpful.
A great asset to your company!!! A real pleasure to work with.
Joe is professional,respectful, informative, and he has a positive personality. I'm grateful that he is my service advisor. I would definitely recommend Joe to my family and friends.
Key still doesn’t unlock trunk or doors. Have to put key into lock and turn. This is third time and not fixed right. Very disappointed. Have someone call me as this is a safety problem for me and I can’t use trunk for groceries etc.
Service was good.Diego Restrepo was excellent.
John was totally accommodating in repairing my new Lexus and getting it returned to me in a timely fashion.i went to get gas for the first time and the mechanism would not open!! He reached out when the car was towed there, communicated once the problem was addressed and when the car was to be returned. My husband, who also has his 4th new Lexus, just had major surgery and John was extremely sensitive to my wanting to have my car repaired as quickly ae possible. Although this was an inconvenience for me John was extremely professional and a pleasure to deal with. Many thanks.
Daniel was great, helpful and not too pushy for additional service. He was able to secure a loaner for me which made a huge difference for me since the work could not be completed on the anticipated day. Thank you Daniel!
Carlos Nunez and Wendy were fantastic knowledgeable polite and very professional
A great job! Thorough! Prompt! Knowledgeable! TY
Chico is wonderful ! He got me in and out fairly quickly
Customer service is unparalleled
My Service Rep, Delilah, was the greatest. She kept in touch with me & explained everything
Great service great advisor.
I’m not sure I know who Matthew O’Brien is, but I do know that Jose did a fabulous job wiring my front and back camera
Great customer services always
Chauncey was outstanding. This was my first interaction. My previous advisor has retired. I was very impressed with Chauncey’s thorough approach and respectful demeanor. He is a tremendous asset to JM Lexus. I feel confident and comfortable moving forward with Chauncey as my advisor.
Carlos Núñez i knows very well the word customer service . He is greatb
Chauncey was extremely professional and he provided Great customer service!
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