Had a wonderful experience.Delliah was awesome.
The service was excellent and Delilah was very kind and be polite
Most excellent and very professional on all details, and very timely, look to see you soon for all my Lexus needs, thanks again
I would like you guys review my tire caps when I arrived they were all completed then after two hours I received a call saying that I need a new tire cap for 39 dollars what happened I paid it anyway I know I had the cap when I arrived please revise at the end they gave me the wrong paper work waited for the car30 min and it was parked with nobody able to find the keys, this is my 4 th lexus Love the cars but it is the first time I have seen this my computer in the car says still I need service so I wll wait and see tomorrow not a happy camper
I was very satisfied with the job done on my car
Not the service are used too. My wife and I decided it will be our last time
There. Service was not up to our expectations.
Wondering experience. John Nahar, Chico Singh and Nigel were on top of my service. They are good at what they do. They got me in and out as promised.
Love Wendy! She is extremely customer service oriented! Appreciate her and everyone at JM!
XEVIER, IS awesome, very professional and willing to assist his customers and leave them satisfied. Thank you.
Excellent experience, friendly reception, enthousiastic personnel
Maico gave 5 star service. He went above and beyond in every way possible. He kept in constant communication, delivered loaner vehicles to my home, himself. He did everything to ensure we knew exactly what was happening. We can’t thank Maico enough for his amazing service.
Wendy was the best advisor. I’ve never been with someone so kind and useful at the same time. I can’t wait to go back to her again .
???? Brandon was amazing! Super friendly, fast, and reliable ???? He took great care of my car, kept me updated, and got me a loaner with no stress ???????? So happy with his awesome service!
The service manager was not Diego as this text survey says. It was a different manager on duty and I will not be servicing any of my Lexus vehicles, nor would purchase from this dealer ever again because of how the situation was handled. John (my service tech) was nice but the manager definitely handled this wrong.
Everybody was great & efficient.
My service associate Adrian was really good. Inform me in timely manner of everything that was going on.
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